Need help etsy. I can't renew any of my listings today. I'm in Australia, internet connection is fine. Can't understand why I cannot renew. Thinking it is a glitch. I just get the red 'oh oh something went wrong' red banner message.

Re: I cannot renew any of my items

Same here. Going on 2 days now. Makes it hard to run your shop.

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Re: I cannot renew any of my items

Same thing is happening here.  Cannot renew any listing, nor change anything without getting the opps message.

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Re: I cannot renew any of my items

I can't renew items in both of my shops.  I am in the USA.  Help Etsy!

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Re: I cannot renew any of my items

Same here. Can't renew listing in all my 3 shops.

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ChillwolfArt
Conversation Maker

Re: I cannot renew any of my items

*(If you have not seen this), please see Renewal Workaround by @PillowDetails  who graciously took the time to post it.  Thank You, Kathie!
https://community.etsy.com/t5/Technical-Issues/Renewal-Workaround/m-p/139026204#M713854

 

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Re: I cannot renew any of my items

For a few weeks, I have been unable to renew the listing by clicking on the picture (the text and pic were all funky). Now that ability is fixed but you can't renew it from the listings now. They fixed one issue, but it caused another. 

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TheOldBarnDoor
Conversation Maker

Re: I cannot renew any of my items

@RiversEdgeRelics  where are you trying to do the renewal from?  your Listing Manager or in the actual listing opened from your home page?  Maybe we can help

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RiversEdgeRelics
Conversation Maker

Re: I cannot renew any of my items

Renewal working now in the actual listing - thank you!

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Re: I cannot renew any of my items

You helped me as well, thank you!

 

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Re: I cannot renew any of my items

Same problem here. Cannot renew listings and getting the "uh-oh" message!

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Re: I cannot renew any of my items

I found this on Etsy Status
Kind of bad that according to Etsy everything is A OK.

All Systems Operational
Past Incidents
Jul 9, 2022

No incidents reported today.

Jul 8, 2022

No incidents reported.

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TheOldBarnDoor
Conversation Maker

Re: I cannot renew any of my items

@InVintageHeaven  Try renewing by opening the listing you want to renew from your shop home page and using the Renew button at the top of the listing.  It doesn't seem to want to work through your listing manager

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Re: I cannot renew any of my items

TheOldBarnDoor yes, it works from the shop page. Somewhat laborious, but at least it works!

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TheOldBarnDoor
Conversation Maker

Re: I cannot renew any of my items

@vintageNCtreasures what was the count for unicorns and rainbows?

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Re: I cannot renew any of my items

It's a secret.......LOL

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Re: I cannot renew any of my items

I am trying to deactivate one and getting the same error "Uh oh! Something went wrong - please try again".

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Re: I cannot renew any of my items

I've renewed today by going into individual listings/edit/renew! 

However I can't bulk edit auto/manual renewals.

What a shower of s.....

.

 

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Re: I cannot renew any of my items

I tried it this way.  Not working for me.

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MindyG
Post Crafter

Re: I cannot renew any of my items

Expired listings will not renew!!  Etsy, get this FIXED!!!

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Re: I cannot renew any of my items

I am having the same problem. I'm in the US. 

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heidibo2
Community Curator

Re: I cannot renew any of my items

Glad I decided not to list that roll of pink satin! Good grief

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Former_Member
Not applicable

Re: I cannot renew any of my items

I'm in Florida, USA and the same thing is happening to me.  Just hang in there; it's not the first time this has happened.  They will fix it.  Good thing it's the weekend.  Betty

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Re: I cannot renew any of my items

Many people on Etsy experiencing this problem today. So until it's sorted, I'm having a day off!

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Re: I cannot renew any of my items

As TheOldBarnDoor said, it works renewing from the listing in the shop, not in the Shop Manager. I've just did it.

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Re: I cannot renew any of my items

I have been trying all day started a 6am this morning and it is now 7.30pm and am still getting the error message, You would think that they would fix this quickly as they are losing money as well as ourselves

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