Voogs
Crafty Poster

I cannot renew any of my items

Need help etsy. I can't renew any of my listings today. I'm in Australia, internet connection is fine. Can't understand why I cannot renew. Thinking it is a glitch. I just get the red 'oh oh something went wrong' red banner message.

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Re: I cannot renew any of my items

I can't renew my listings either...in USA...I am getting the something went wrong red banner also.

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Re: I cannot renew any of my items

Apparently I am not alone, I cant get any normal response from the bulk editing tools or even renew without getting the red banner. I am in the USA and from what I am reading here, it is a global problem as we are writing in from all over the world.

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Re: I cannot renew any of my items

Same here.  Just tried again for the 6th time.  Just red error message.

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Re: I cannot renew any of my items

same here for 2 days now!

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Re: I cannot renew any of my items

I've been trying for over 48 hrs and am getting very frustrated.  Not sure why they can not send some kind of message that there is a glitch and when to expect a fix. 

 

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Re: I cannot renew any of my items

Constant glitches the last two days.  Etsy is twiddling with the works.  Something is coming.

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Re: I cannot renew any of my items

@PillowDetails,

what do you suppose is coming, or would you rather not say? 

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Re: I cannot renew any of my items

@ZhennelandTreasures I  really have no idea!  Lol!  But in the past , site-wide glitches usually proceed some new feature - like the new shop manager or payment page.  And change always sends everyone for a loop for a while.

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bitsyshandmade
Conversation Maker

Re: I cannot renew any of my items

The children are playing with the computers once again.

I even tried to change the pictures of my featured items and I get the red error message.

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Re: I cannot renew any of my items

Oh goody...

 

"Improvements"

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Re: I cannot renew any of my items

Still not able to renew, deactivate, etc. Wish they'd fix. Also when I send a message to a customer when order received it goes blank like it didn't send although it has so I ended up sending 3 times. Kind of like when you renew a sold item and it doesn't show as renewed unless you refresh the page 

 

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Re: I cannot renew any of my items

Others are having the same problem and have posted on the forum. For some reason, Etsy is having numerous glitches, not just listings.

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Re: I cannot renew any of my items

Same... 

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Styleon
Crafty Poster

Re: I cannot renew any of my items

I am having the same problem.. I tried to re-log in and it didn't help.

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Re: I cannot renew any of my items

I was able to list a new item fine, but can't do any renews.

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Re: I cannot renew any of my items

Oh, but have you cleared your cache?  LOL...just kidding.  We all know this is an Etsy glitch.

The way I have gotten around it is to go into individual expired listings as if I am going to edit them.  I can renew them this way.

Come on, Etsy, there are multiple threads about this.  Just fix it please.

 

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Re: I cannot renew any of my items

NightOwlMemories I thought you had it sorted - but no. Sadly I can't renew from edit either. Big red banner again!

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ChillwolfArt
Conversation Maker

Re: I cannot renew any of my items

@Voogs  Many glitches going on (when you scroll through Tech. Issues you will see.  In one of the Threads I "atted" the Admin who is usually in Tech. Issues.  This appears to be wide spread.
My Shop is on Vacation, and in answer to a Thread I saw right after signing in, I went to my Listings Mgr., selected listings > Editing Option > Change Renewal Options > Manual.  (I did this very action the other day.  Today I received the Uh Oh Error Banner. (Fine, my Shop isn't open anyway).  But many others need help; you cannot sell this way!  And here we are, on a weekend.

*It appears Sellers are having issues performing everyday functions with listings (Publishing, Renew Sold, etc.; scroll through Threads and you will see many of them). I simply cannot fathom how so many things can get broken all at once. Quite honestly it's been back to back glitches. Truth, I've been fed up for quite a while.

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Re: I cannot renew any of my items

For a company that's been around this long, this is inexcusable.

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ChillwolfArt
Conversation Maker

Re: I cannot renew any of my items

@NightOwlMemories 

Completely agree.  I worked for a tech company after Retail (I know squat about tech things); but do know one thing.
When we had tech issues, we called the "Tech Person".  ONE person in a very large branch of a company. She worked her tail off; issues were fixed in an unbelievably quick timeframe.

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Re: I cannot renew any of my items

Cheryl I can't block edit my renewal options.

Just went to do this as some items have auto renewed ugh!

There's just always something here, either not working correctly or just wrong, always. 

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ChillwolfArt
Conversation Maker

Re: I cannot renew any of my items

@CuriosAnCollectibles 

You are exactly right.  It appears the entire Listings Mgr. Page is botched (along w/ other things).

I don't like Auto anything.  So once in a while I'll go into the Listings Mgr. to make them Manual Renewal (even though I have a separate photo for all items and sell them individually).

I performed this function and made Sold Listings Manual Renewal a few days ago (it went through w/ no problems. When I saw Threads yesterday re: Sellers not being able to do that (as well as other problems), I tried again. 
*This time I received the Uh Oh Red Banner.  I tried  to make Sold Listings Manual Renewal (and again with Inactive Listings).  Error Message both times.
_____________________

"There's just always something here, either not working correctly or just wrong, always."

You better believe it.

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CDandMR
Inspiration Seeker

Re: I cannot renew any of my items

I also can not review my products.. please someone suggest

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Re: I cannot renew any of my items

Same. UK shop. Getting tired of all Etsy's "glitches" now......

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