Star Error

I have received all 5 star reviews, yet my rating says 0.0. How can I email etsy to let them know it needs to be corrected?

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NanaLetha
Inspiration Maker

Re: Star Error

I see no reviews in your shop. Was the last one over 12 months ago?

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Re: Star Error

Your last review is dated September 2023.

A shop's overall star rating is based on the last 12 months of reviews.  Since you've had none since 2023, you'll have no stars until you get the next review.

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