Shop Security

[GraceUnderFireMe]

Hello, Etsy sellers. Today I opened the Etsy page to find my shop open without me logging on. Has that been a common issue with any of you? Someone was in my private data, for how long I have no idea I am in the High Desert of California, Victorville we do seem to have internet break ins. Millisecond outages just enough to be hacked.  One day my account was turned off inactive. I hope to stay with Etsy, has anyone encountered this and how did you deal with it?

[PinkBirdCottage]

My shop is always logged on unless I specifically log out. Are you sure you logged out last time?

[ZenCatPottery]

Same

[mommawhazelsquilts]

What with the Captcha problem that has been going around, I often leave my main shop open so that I don't have to spend 15-20 minutes trying to log in.

[vintageNCtreasures]

@GraceUnderFireMe 

Maybe you forgot to log out? 

Have you went to your account settings > click the security tab to see if anyone else has logged in to your account??
If they have you need to change your password. 

Scroll down to:

Review your sign-in history

Make sure you recognize all recent sign-in activity for your account. You can sign out anywhere you’re still signed in.

[Amaradorn]

I very rarely need to log in because I ticked the box that keeps me logged in on all devices/browsers.

Your (new) shop would have been opened as soon as you published your first listing. It then stays open regardless of whether you are personally logged in or not - unless you put it in vacation mode.

If you are worried about security then I recommend setting up 2 factor authentication and checking your sign-in history (as mentioned above).

[FruteJuce]

I never log out, the captcha hassle is too much. 

[JJewellerySuppliesUK]

Etsy doesn't require a login very often so unless you expressly logged out then your shop will be open when you next load it up.