Required Update??

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I have over 100 listings that has a bright red Update Required on each one. What is going on? I have checked and edited about five. Each one the shipping info has either disappeared or type of shipping was missing. What a mess. Has anyone else had this happen?
TIA

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Re: Required Update??

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@LittleGemsJewells

Yes, Thank you, it says shipping settings need more accurate estimated delivery date.

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michaelvanstudio
Inspiration Seeker

Re: Required Update??

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happening to me too. I dont see an actual alert in the shipping profiles to change anything...

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Re: Required Update??

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When I go to my listing, I have to add the type of shipping.  And on a couple the cost of shipping had jumped astronomically. Crazy computer world we live in. 

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Re: Required Update??

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I just refreshed my page and the update required disappeared. Give it a try.

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Re: Required Update??

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Yes, I can't update my listings and have the Update Required on all of them.

 

I use shipping profiles and that looks okay.

 

In the past, I would have this Update Required and it was needing update of Returns and Exchanges.

 

But, I can't see what I need to update.  (I was guessing non square photos but not sure).  Hopefully it will flag soon what update is required.

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Re: Required Update??

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@CraftsyNotions try hovering over the red sign on the listing that says update required and see if anything pops up.

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Re: Required Update??

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@LittleGemsJewells

Yes, Thank you, it says shipping settings need more accurate estimated delivery date.

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Re: Required Update??

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I use an iPad and when I hold my finger on the Update Required it says to update shipping info. When I go to shipping, the type of shipping service is empty, so I have to add it.

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DesertChains
Conversation Maker

Re: Required Update??

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I had the same notice. The postal carrier method was missing from my shipping profiles. When I reset it and saved the profile, the warnings went away.

Why that information was missing, I have no idea. I’m 100% sure it was there previously.

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Re: Required Update??

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Yes, same here. I know it was there before. I just think it is on Etsy’s end and there is some technical issue.

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Re: Required Update??

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Yes, shipping service has disappeared on all of them.  I will edit the shipping profile to correct.

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Re: Required Update??

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So glad you saw my post. And your comments to Etsy are the same as mine. I don’t want shipping profies. I can’t use them. Same as you, my items are all different since I do Antique/Vintage. So I hope Etsy helps those that do not use the profiles.

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Update Required Update!!!

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I just refreshed my page and all the Update Required messages disappeared.

Give it a try. It could help!!

jusr thought I’d pass it on!

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Re: Update Required Update!!!

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I am having the same issue. I see nothing that requires updating.

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nineteen27
Community Maker

Re: Update Required Update!!!

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etsy put me into the new listing form.

removed all the shipping methods from my profiles.

and every item had update required on it.

so i just went into the shipping profiles.

and put my shipping methods back in.

and now everything is working again.

but etsy keeps forcing me back into the new listing form.

and i keep forcing myself back into the old listing form.

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Re: Update Required Update!!!

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I honestly hope Etsy fixes this. I don't have time to fix things I didn't break. I just came back a few months ago after being gone from here for 3 years. My intention is/was to sell my art and NOT have to spend my time with Etsy's messes.

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PinkBirdCottage
Conversation Maker

Re: Update Required Update!!!

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My theory is Etsy just added Ground Advantage and that caused an issue with the shipping service disappearing in my profiles. I went into shipping profiles and chose Ground Advantage and everything righted itself. Don’t think it has to do with new listing form as neither new or old listing form would work until I filled in the missing shipping service. 

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Re: Update Required Update!!!

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Thank you! If you have multiple shipping profiles do you have to go in and edit all of them?

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Re: Update Required Update!!!

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yup! I changed first class to ground and it's all fixed and the error went away. 

 

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Re: Update Required Update!!!

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@GiftsAndTalents yes, but it took me under a minutes as it's just the first shipping area to the US - change first class to ground advantage. 

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LanaLuckyFinds
Conversation Maker

Re: Update Required Update!!!

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I do not have shipping profiles. I add the shipping cost manually. Do I have to make changes in over 500 listings? I do not have time for that. Does it mean my listings will be invisible to Etsy buyers?

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FreshPie
Conversation Maker

Re: Update Required Update!!!

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Same and I have over 1700!

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Re: Required Update??

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Yes! I tended to a few of them a day or so ago. I just had to add the shipping service on the ones I fixed. All was fine. New ones are here today and I get an ERROR message every time I try to add the shipping service. I've even tried creating a new shipping profile altogether but I get the red ERROR every time I click save.

I'm going to try what the folks above have recommended.

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Re: Required Update??

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Can we choose a different carrier than the one we're actually using? UPS Ground is showing 1-5 days, almost all my West Coast orders are taking 8 days to arrive via UPS Ground, some are taking 9 days. This concerns me as most of my orders are over $250 so there's no seller protection.

Update: I use fixed cost pricing so the actual carrier I plug in has no bearing on the shipping fee.

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