I'm trembling.

I'm seeing a red info banner in my shop, that says that my bank account could not be verified, because I didn't pay the small amount, and therefore can't accept any new sales.

My account is verified! I paid the little amount a long time ago! 

There is a link "want to sell here again? Verify your bank account."

What is going on?

Is this a bug, has anybody had this before??

Contacting support.

 

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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@NewDawnUk I managed to add one of your items to my basket.

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ElkeEderDesign
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Betreff: Red banner in my shop, that my shop is closed, bank account not verified!

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Me too. Red banner and my account is verified.

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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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Me too, had a panic this morning .. went into my account settings and it says I am verified and not sure where to go.. so relieved it looks like its not just me!

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AnnaleasFinest
Conversation Maker

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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@CalleModista 

I had a panic episode too, let me tell you!  :- ))))

 

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NohraStudio
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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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Me too. I panicked and added my bank details again. Now I am on Pending. Hope I didn't make it worse. Orders are still coming in though... But now my funds are on hold because of the update on the bank details... 

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infigohome
Inspiration Seeker

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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Same here. 

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OwlAlwaysKnit
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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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Same here. France

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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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Oh my goodness. I hope it isn't a scam. I have just filled in my information.

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AnnaleasFinest
Conversation Maker

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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I don't think so, but Ididn't even click the link.

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NohraStudio
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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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Me too!! Now I am on pending. Hope I didn't make it worse...

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Nozuno
Crafty Poster

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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Hi there,

I'm in the Netherlands and I have the same red banner! I just verified my bank details again, hope I don't have to wait 5 days now for that deposit that will probably never come..

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Former_Member
Not applicable

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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Yes my bank is verified as well - it looks like a bug cuz I have it it as well.  Hope its fixed soon.  

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WantableDesigns
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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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Same here, don't need this hassle on top of everything else at the moment.

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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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@NewDawnUk I was able to get all the way through checkout (I stopped just before payment)

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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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thank you so much, hopefully, we can still get sales.

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Metawende
Inspiration Seeker

Betreff: Red banner in my shop, that my shop is closed, bank account not verified!

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Same problem here on my shop in Germany

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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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Same here. Italy and my bank account is verified. 

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WantableDesigns
Conversation Maker

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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Same issue, in UK. Nearly spat out my coffee.

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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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haha that comment made me spit out my coffee

 

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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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I'm on chat now, #192 in the queue, this is a very widespread issue by the looks of it

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AnnaleasFinest
Conversation Maker

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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@TheTypographyTipi 

I already reached the chat.

The technical team is already looking into it!

Save your time. : - )

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GiftsByKesh
Inspiration Seeker

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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I'm in UK and I have it!

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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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I have been online with chat a out 5 mins ago! they cant confirm anything very much in the dark at the moment. Advised to wait and not ship orders and used a 3rd party for postage if I need to.

 

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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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I can see your shop so thats a positive. What a shambles though for Etsy. Like we dont have enough issues with postal strikes and cyber attacks atm!

 

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AnnaleasFinest
Conversation Maker

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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@HopeandGloomUK 

The chat says Ets is aware of a technical issue and they are looking into it.

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