I'm trembling.

I'm seeing a red info banner in my shop, that says that my bank account could not be verified, because I didn't pay the small amount, and therefore can't accept any new sales.

My account is verified! I paid the little amount a long time ago! 

There is a link "want to sell here again? Verify your bank account."

What is going on?

Is this a bug, has anybody had this before??

Contacting support.

 

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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thank god I am not the only one. With all the postal issues and cyber attacks, it seemed like another nail in the coffin so to speak. Will see how it plays out over the next few hours...hopefully itll resolve itself! Dont want to overload their support centre

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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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I came here specifically for this!

I just saw this as well - and same thing, I have verified my account over a year ago - right after I started selling.

Asked my friend to purchase from the shop and it went through.

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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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Ahh thats a good sign. Seems like its a 'warning' but only in words rather than actions. hopefully it will sort itself out in a few hours so we can carry on as normal!

 

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Lusnika
Post Crafter

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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I have the same notification but my account is verified and the shop is open. I searched for my listing in another browser and found my listing and shop to be open. This means the notification must be a bug. Search your shop incognito to see if your shop is actually running. I'm not going to unlink my already verified bank account settings until it's clear what's going on.

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LAKEandFELLart
Conversation Maker

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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@WantableDesigns me too mixed in a few rather blue expletives

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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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Lol. The red mist came down for me! Small businesses already taking a beating with postal issues, we dont need this too! Kick us when we are down eh?! lol

 

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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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Yep me too - red banner on my dashboard!

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CraftyFoxAus
Inspiration Seeker

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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I’m in Australia and I too have the banner, can’t get in touch with Etsy Support, says the response is one to two days

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Re: Red banner in my shop, that my shop is closed, bank account not verified!

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Im going to wait it out. If it is an Etsy wide glitch then hopefully when they sort it, it will reverse for everyone without talking to Etsy support. Once they get bombarded with reports from us all at once, they should put someone on it to sort.

Plus we seem to be visible still which is a start

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LatelierDeSonja
Inspiration Seeker

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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I have the same problem.... On the other hand good news the sales are not blocked

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gumnutcrafts
Inspiration Seeker

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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I have the same banner. My bank account is marked as verified in the settings. I read the info about what happens when an account is suspended and there are a bunch of things that wouldn't work, like creating a listing, reading customer reviews, etc etc ,and these are all still working. So I'm thinking it's some kind of glitch.

Mary 

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gumnutcrafts
Inspiration Seeker

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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This experience has however made me aware of the alarming fact that there are no humans at the help desk.

 

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AnnaleasFinest
Conversation Maker

Re: Red banner in my shop, that my shop is closed, bank account not verified!

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But I'm chatting with a human

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AnnaleasFinest
Conversation Maker

Betreff: Red banner in my shop, that my shop is closed, bank account not verified!

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I reached the chat!

Etsy is aware of it and the technical team is/are looking into it!

We can receive orders and purchase.

 

 

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CraftyFoxAus
Inspiration Seeker

Betreff: Red banner in my shop, that my shop is closed, bank account not verified!

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Thank goodness, and thank you for letting me know, much appreciated

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gumnutcrafts
Inspiration Seeker

Betreff: Red banner in my shop, that my shop is closed, bank account not verified!

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That's great news. Thanks for telling us. I couldn't reach any kind of help other than articles. I was going around in circles.

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BeUn
Post Crafter

Betreff: Red banner in my shop, that my shop is closed, bank account not verified!

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Thank you for the information!

I thought it was my shop only and was very confused.

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Betreff: Red banner in my shop, that my shop is closed, bank account not verified!

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Omg I have been having a heart attack. I have it to.

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SealScents
Inspiration Seeker

Betreff: Red banner in my shop, that my shop is closed, bank account not verified!

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I've just tried to purchase something from my shop and can't - I can another red banner saying ... Something went wrong and we couldn't add that to your basket .... 

I'd check your shops

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Betreff: Red banner in my shop, that my shop is closed, bank account not verified!

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Thank you ,, Phew  

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sinisterstyl
Inspiration Seeker

Betreff: Red banner in my shop, that my shop is closed, bank account not verified!

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thanks for posting I had this notice too was like wtf

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Betreff: Red banner in my shop, that my shop is closed, bank account not verified!

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Thank goodness,

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MyWitchery
Inspiration Seeker

Betreff: Red banner in my shop, that my shop is closed, bank account not verified!

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I have the same , my bank account remains verified , also I have not received any email notifications.
Thank you very much, I'm glad, that I'm not alone!

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PrintnSell
Inspiration Seeker

Betreff: Red banner in my shop, that my shop is closed, bank account not verified!

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Looks like this is a glitch but what it does highlight is that there is no real way to contact Etsy as their help pages just run you round in circles trying to actually make contact for issues not already covered by their pot boiler answers!

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AnnaleasFinest
Conversation Maker

Betreff: Red banner in my shop, that my shop is closed, bank account not verified!

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