Etsy Search all incorrect

[#1]

My views have been down massively the last few days.

Upon searching for my bestsellers i have found these are absolutely nowhere to be found in search.

I ranked top for several items in my etsy shop under several different searches for each item.

Now for example when i type in 'football water bottle' in search (i had a best seller in this search on page 1) i have got all the way to page 84 (the last page) My item is nowhere to be found!

Is there a issue with etsy search at the moment?

[GypsyyyTarot]

Same for me. Thousands in revenue gone. Not to mention the repercussions the drop in views and visits and conversion rate is going to have on our shops !!!

[MENGCACA]

@GypsyyyTarotMake competitors happy.

[Chrysalism]

8 of my items (mostly bestsellers) are de-indexed and I would have had no idea without this thread! My sales tanked the last few days, I wonder if it's related. Thank you for posting. I'm contact support immediately, I'm bleeding money every hour these listings are invisible.

[cindylouwho2]

This is likely due to the new handmade bot flag review process; I posted more here: https://community.etsy.com/t5/Technical-Issues/Items-not-showing-in-search-and-best-sellers-too/m-p/...

[Lasaris]

We are having the same issue - listings not visible in search generally, and not visible when our store is searched.

Support have told me it's a temporary search test and visibility will return soon for all affected listings.

[MENGCACA]

@LasarisThey said it's just a temporary search test not a review for handmade policy violation? Thanks god!

[Adorabilities]

It's happening to me too with my Etsy Pick. 

[MENGCACA]

My 4 Esty's pick listings got this issue.

[Adorabilities]

Hopefully this won't last long enough for them to lose their bestseller status.

[cindylouwho2]

@MENGCACA @Adorabilities my Etsy's Pick is still searchable, but it is no longer a best seller so that is likely why. 

[RubyRougeJewelleryCo]

Most of my shop is deindexed. I spoke to someone from Etsy on the phone and she said they were working on the problem.

[MENGCACA]

The only thing we can do is waiting. I just got 2 listings indexed, and bestseller badges still there.

[EvaGiftedHands]

How to check if your items are deindexed? 

[BagmakerSupply]

@EvaGiftedHands: To check if a listing is indexed, search for it within your own shop (shop search bar on shop home page).

[InspiredFramesCo]

M

[Adorabilities]

I don't see any items in your shop at all. I hope that was intentional on your part.

[InspiredFramesCo]

N

[Adorabilities]

There are no items for sale in your shop, at all. Maybe someone else would be kind enough to take a look, in case it's something strange on my end.

[WoolberryFarmUK]

@InspiredFramesCo I can see the same - no items for sale in your shop

[MReneeArtAndDesign]

I am having the same issue. Six of my listings - all best sellers - and 2 Etsy's Picks are not showing in search or my shop. I am at a loss.

[DianeMabrey]

huh, out of curiosity I checked my most popular listing and sure enough it's not showing up at all. Weird.

[InspiredFramesCo]

This

[ByVanillaMintDesigns]

@InspiredFramesCo  I don’t see any listings in your shop at all, they haven’t just been de-indexed they look like they were deactivated. Have you checked if they appear in your deactivated folder?

[ByVanillaMintDesigns]

My item is now indexed again, so report to the helpdesk and then keep an eye on your items. They might be gradually indexed again. 

FYI - I didn't get an email informing me it was back up, it just was indexed again. So just check occasionally.

[iArtiArlo]

I too am having the same issue. I've done exactly what everyone else has stated, contacted etsy, same responses. 

Earlier this morning I checked and saw my bestseller was there but my rivals one wasn't, strange. 20 minutes later I had an order, great! Then around 12pm I just checked again and my listing had dissappeared from the search. It's now nearly 10pm and nothing, etsy told me someone will email me asap. If I hear anything tomorrow I will post here.