Cannot attach images to Etsy messages

[KingsleyLeather]

For the last 10 minutes or so,  I have been unable to attach images to Etsy messages/conversations. Is anyone else experiencing this?

[AutumnHollowStudio]

Are you using the app or web browser on a computer?

[KingsleyLeather]

I've tried both

[NanaLetha]

If you need to send an image to a buyer, do as an email attachment.

[dayspringcollectible]

That may work in some situations, but there are cases when an image has to be attached to a message.

I wish Etsy would deal with the constant glitches on this site.

[NancyQstudio]

I just responded to a message with images within the hour.  It was working for me.  But there has been reports of an intermittent problem with uploading photos by sellers.  It sounds like you've already been narrowing down the issue to insure the problem is not on your side.  Are the browsers you are using updated?  And/or are there any updates due on the devices?  Sometimes clearing out history can help too.  But I'm not sure this will be helpful since you'd already tried using multiple devices.  I would contact Etsy via chat and let them know all of this has been done to insure the issue is not on your end.  

[Pixieplants23]

Havig the same problem all morning. So frustrating 

[BagmakerSupply]

@Pixieplants23: You may want to start a new thread as the moderators often close old ones like this one.

Also, are you trying to attach to the first Message of a new thread or to a continuing thread? If the former, it appears to have been an intentional design choice.

[ModKenneth · Accepted solution]

Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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