Cannot attach images to Etsy messages

For the last 10 minutes or so,  I have been unable to attach images to Etsy messages/conversations. Is anyone else experiencing this?

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Re: Cannot attach images to Etsy messages

Are you using the app or web browser on a computer?

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Re: Cannot attach images to Etsy messages

I've tried both

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NanaLetha
Community Maker

Re: Cannot attach images to Etsy messages

If you need to send an image to a buyer, do as an email attachment.

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Re: Cannot attach images to Etsy messages

That may work in some situations, but there are cases when an image has to be attached to a message.

I wish Etsy would deal with the constant glitches on this site.

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Re: Cannot attach images to Etsy messages

I just responded to a message with images within the hour.  It was working for me.  But there has been reports of an intermittent problem with uploading photos by sellers.  It sounds like you've already been narrowing down the issue to insure the problem is not on your side.  Are the browsers you are using updated?  And/or are there any updates due on the devices?  Sometimes clearing out history can help too.  But I'm not sure this will be helpful since you'd already tried using multiple devices.  I would contact Etsy via chat and let them know all of this has been done to insure the issue is not on your end.  

 

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