Cannot access our shop manager

[#1]

Anyone else having this issue? We can see other shops but not our own, this is bas as we have orders to go out today!!

[DesDesVintage]

Also no Etsy email to alert technical issue which seems to the case - let’s hope they fix it and send an email

[SunkissedPartyCo]

The message page just loads & nothing happens. Same with mobile

[SymbolicImports]

Same with us, I'm with Etsy chat now.

[JustGiggleDesigns]

My dashboard page will not download. What can I do?

[NanaLetha]

Try resetting your modem.

[Amaradorn]

Seems to be a site wide glitch - there are lots of other threads reporting the same (or similar) issue.

Go have a cup of tea.

[RypeDesignss]

need to finish orders and not able to

[NanaLetha]

It should be back up now - try again

[HarnessNC]

i can't get into my store. what happened?

[FabioMcMustache · Accepted solution]

Hello,

We’re aware of an issue potentially impacting the website and our team is working to correct it as soon as possible. If you’re still experiencing issues, please reach out to us directly here. We’re sorry for the inconvenience!

Final Update: The issue has been fixed. Thanks again for your patience, everyone!

Update: A fix has been implemented and we are monitoring the results.

[UppNorthEh]

It's back up for me too.  I could only access the forums on my phone.  I wasn't seeing any other posts.  In the past this wouldn't have bothered me but with so many shops being closed I admit I did panic.

[LucilesKitchenPoster]

I am no longer able to sign in to my seller account ( in my other shop LucilesKitchen )

I don't receive any code by text message from Etsy and the back up codes are not working and now when entering my email and password, a message pops up: " An error has occurred, please try again ! " I emailed Etsy but they haven't replied...

I am in total panic mode. Please help !

[PhotoWizardStudio]

You’re not the only one! Etsy glitch and nothing to do with you or your shop 

[LucilesKitchenPoster]

Thank you !

[Scindarella]

Bei mir ist es auch so. Ich hoffe der Fehler ist schnell behoben! Mein zweiter Shop funktioniert noch einwandfrei.

[Scindarella]

it works

[LucilesKitchenPoster]

I still can't have access to my account. The backup codes don't work...

[ChillwolfArt]

@LucilesKitchenPoster  I think there is a site wide glitch. Here is another Thread with Sellers having trouble. For some reason, I can get into my Shop, but the Forum suddenly has "Google Translate, French" top Right of page. And above the Admin Announcements, it suddenly says Empholen. Here is the other Thread.
https://community.etsy.com/t5/Technical-Issues/Dashboard/m-p/146747659#M882450

[VinylAdventures]

I can’t access my cart from website or iOS app. 
Error message: “Uh oh! A stitch has gone awry. Please try again later.”

[SolsticeWaves]

Anyone else having issues in the order section of your shop? I tried to purchase a label and it failed. Now the whole order disappeared. I can see my completed orders on PC but can not get into my orders at all on the seller app.

[StilettoGirlVintage]

Same- right as I was purchasing a label, I can see the red notification but won’t load my orders or dashboard 

[Suniq]

same here. I can't see my orders.