Cannot access our shop manager

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Anyone else having this issue? We can see other shops but not our own, this is bas as we have orders to go out today!!

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FabioMcMustache
Conversation Maker

Re: Cannot access our shop manager

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Hello,

We’re aware of an issue potentially impacting the website and o
ur team is working to correct it as soon as possible. If you’re still experiencing issues, please reach out to us directly here. We’re sorry for the inconvenience!

Final Update: The issue has been fixed. Thanks again for your patience, everyone!

Update: A fix has been implemented and we are monitoring the results.

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LaPetiteCartoon
Inspiration Seeker

Re: Cannot access our shop manager

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I have the same issue!

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UppNorthEh
Community Maker

Re: Cannot access our shop manager

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I'm looking for other posts but not seeing any.  Otherwise all my shops have disappeared.

And of course there is no word from etsy

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Re: Cannot access our shop manager

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I'm having some issue also. Half of my orders I need to ship out are missing under orders and shipping. Probably another glitch.

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Re: Cannot access our shop manager

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I know and I was just on it 5 mins before putting up listings, then our shop disappeared.

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Re: Cannot access our shop manager

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I can’t currently access my shop either

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Re: Cannot access our shop manager

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Something wonky is going on. I can get into my shop manager but my orders section is all messed up.

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Re: Cannot access our shop manager

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Actually all of my orders have gone missing now.

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UppNorthEh
Community Maker

Re: Cannot access our shop manager

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Ok glad it's not just me. 

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Re: Cannot access our shop manager

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My reviews section is completely gone!

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Re: Cannot access our shop manager

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Same here as everyone else. Thought it was just me. 

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Re: Cannot access our shop manager

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Now I cannot even get onto the Etsy Home Page, just here on the Community Page.

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boWOOLe
Inspiration Seeker

Re: Cannot access our shop manager

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I can't load messages and I was in the middle of conversation with potential client

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Re: Cannot access our shop manager

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Oh man that is bad! I am sure the customer will understand once we are back up.

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HellenaCreates
Inspiration Seeker

Re: Cannot access our shop manager

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can't access my shop either, checked the 'Etsy Status' and says all working but keep getting 'A stitch has gone awry. Please try again later.'

 

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Re: Cannot access our shop manager

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Printed labels 10 minutes ago and now can't access anything and I need to ship as well

 Frustrating 

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Re: Cannot access our shop manager

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Maybe it’s a cyber attack, like a ddos 

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TheCrafteesUS
Inspiration Seeker

Re: Cannot access our shop manager

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The same! 
Waiting for the previous stable build

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Re: Cannot access our shop manager

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Re: Cannot access our shop manager

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Oh thanks for sharing the link!

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Re: Cannot access our shop manager

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Ye Etsy seems to be down for some in the UK including me

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Re: Cannot access our shop manager

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Mines back up and running now.

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Re: Cannot access our shop manager

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mine too! what a relief! 

 

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Re: Cannot access our shop manager

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I'm relieved to see others having this same issue.  I can't access my dashboard through either my PC or the Etsy app, and can't access my shop or listings as regular shopper, even the etsy.com homepage isn't loading for me.  BUT, if I use my browser in private mode, I can still browse etsy normally ... except that I still get the "Whoopsie!" error page any time I try to access MY shop or listings, even though any listing I try that isn't mine is loading normally.

I also can't do anything over API.  Whatever's going on, I hope they get it fixed fast.

EDIT: It appears that they actually got it fixed while I was typing up this reply.  Hope that's the end of it!

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Re: Cannot access our shop manager

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Yes same here on the PC and app

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