Well, here is my current situation. I make personalized orders, of both types: physical (printed posters) and digital (that my customers printed themselves).
For digital orders, what I had been doing until now was the following way that, far from being perfect, worked. When creating a personalized order with a digital file from the conversation, I established a very high price (so that my client would not buy it just yet) and with a shipping price.
Once done, have the client wait for me to edit the listing. Go back to the listing and started editing, changing to DIGITAL (this automatically eliminated the shipping rate), uploading the file, and setting the price right. And re updated the private listing, changing it from a physical to made-to-order digital.
The only thing new was that a new link appeared in the conversation, saying that the item has been updated. And then I let my client buy from that link, whenever they wanted. No rush, since the listing would not appear in my store front.
But as we all know, on June 25th Etsy is going to update the listing form. Don't get me wrong: I have no problems with the new form, I love it, I've been using it for months now. Win-win for me!
But today I went to do the trick I always did, to create a private digital listing from the conversation and I realized this: The new form that is accessed from the button in the conversation does not allow you to attach a digital file! I looked around and couldn't find it at all!
To get out of trouble quick, I created a digital listing from scratch, uploaded it to my store (that is, it is public) and sent a link to my client. But I hate this system. Anyone else can come buy it!
Does anyone have a solution? I get stressed just thinking that this is the only way from now on.
Thanks in advance, Bruno
