Hello guys
I noticed that my customers cannot make payment because payment on the store is not activated (they can only add the product to the cart)
I should mention that I opened the store a week ago and it's the same problem with every listing.
Does anyone know how to solve this?
thanks
You need to enroll in Etsy payments
i already did )
and its the same problem
Once you get your payment options working, just be aware that scammers tend to target new shops, and you will likely receive messages that are not from legitimate customers.
Things to read:
https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882
https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899
https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages
If you receive an actual order, you will see it in your "Orders and Shipping" section and you will receive an email from Etsy notifying you that you have a sale, and there will be a notification in your dashboard as well.
Can you explain more about why you think the payments can't be made? Are people sending you messages about it? If they are sending messages and offering other ways to pay you, those are scams.
Payments are not enabled. I did not know one could even open a store without enrolling in some sort of payment plan--either Etsy payments or whatever is available in other countries.
No, i ask one of my friend to find my products and try to buy and he cant't because its not possible i dont't know why
he sent me the screenshot ''payment temporary it's not available''
It's true, I can see you have no payment options in your shop.
However, since reselling* is not allowed on Etsy we can't help you. (except those which conform to the Creativity Standards)
@ThePurplePuppy Etsy now only allows Etsy payments for everyone
@NanaLetha So what is Etsy doing? Dropping countries that don't support Etsy payments? Interesting--I must have missed that.