has anyone had any luck with a lawyer.

[#1]

my Pipeworkpieces shop was forced into vacation mode like a lot of you since Wed with no reply from etsy support. 

As we all know as soon as we are put into this forced vacation mode we lose chat support from our dashboard which is unfair when you think of all the fees we pay Etsy in a year. I know I have paid them over 15k so far this year and to be treated like this is so unfair.

Etsy is my only source of income as people do not find my own website so I rely on Etsy.

Now I am wondering if anyone has ever gotten a lawyer or gone to the public media about these forced vacation closures for no valid reason ?

I would understand if we broke Etsy policy BUT when a STAR seller (We work hard to reach this status) gets put into forced vacation mode for no valid reason if we have legal recourse for loss of income. (I did see a message that Etsy said my business number was not showing in my shop which was not true as when I went to look at Etsy legal documents in my account it was there and even said verified)

So with the millions Etsy spends on advertising what if people were to start going to the media about how Etsy treats there star sellers that make Etsy the money to spend on advertising.

RANT mode over - JUST so frustrated no one from Etsy helps us when this happens.

Is it a human who pulls the switch or an algorithm of some sort with no intervention.

Since I now know the etsy mods see these posts from all of us and lock it with an apology so no one can communicate about this.

Wonder what happened to the law about free speech and expression !

Anyway my profile is on my post here please feel free to direct message me.

[pipeworkpieces]

mods close the threads asap I am shocked they have not closed my thread yet so you all still have a voice that can be heard by anyone reading this thread. BUT they will for sure lock it down soon !

[BlushandRosie]

I hope Etsy pays our forum moderators well...

Really, they are now a customer service rep as well as a moderator. Did they sign up for dealing customer service issues that should be taken care of outside the forums? This is not their job.

This is ridiculous.

I cannot believe the bots cant be programed to send a message you have x days to update info instead of a forced vacation mode specially for long time sellers with star seller/good track record... with terrible customer service.

Is this how shareholders are treated? lets ignore you for weeks? Really just shut shops down with a good standing??

No other big selling venue do you have to wait weeks/months for a customer service response. I. Just. Cannot.

[pipeworkpieces]

Has anyone thought of going to the media ?

I posted another thread about this and within minutes a MOD locked it down !

So much for being able to speak our minds on a community forum.

[Beadboat1]

I have figured out what happened and why there was a massive ban. Message me if you would like to know.

[pipeworkpieces]

OMG this is a JOKE !!!

I got the same message for a third time .

My reply to Chloe...

This is a joke !!! And it IS NOT FUNNY !!!!

You ,Arthur and Bruno keep telling me the same thing but no direction on how or what is different.

I have uploaded my correct business number that matches what is in Etsy 3 times already !

You are simply stalling now and my shop has been closed for 7 days now.

Lewis

third message from Etsy trust

From: trust-and-safety=etsy.com@mail.etsy.com <trust-and-safety=etsy.com@mail.etsy.com> On Behalf Of Etsy Trust & Safety
Sent: December 18, 2024 6:12 AM
To: Sales <sales@pipeworkpieces.com>
Subject: Re: Action required: Information is needed to complete Etsy Payments registration.

Hi there,

Thank you for signing up for Etsy Payments.

I see that the business registration details you provided during your Etsy registration differ from the information on the documentation you've provided.

Can you please respond to this email confirming the business registration number? 

Once received, we will update your details accordingly.

Once we confirm this information, we can reactivate Etsy Payments in your shop. Until we complete your Etsy Payments verification, we will not be able to process any future Etsy Payments sales in your shop.

Please note that failing to respond to this inquiry within 24 hours will result in your account selling privileges being removed from your shop.

I look forward to hearing from you.

Best,
Chloe
Trust & Safety