Etsy Shop Stuck in Vacation Mode – Seeking Community & Etsy Support Help!

[Timalaus]

Hi Etsy community & Support,

I’m facing a frustrating issue with my Etsy shop, which was unexpectedly placed in vacation mode. Although I’ve submitted all the required documents, my shop is still stuck, and I haven’t received a resolution from Etsy’s support team. I even tried switching back to an individual seller, but the vacation mode remains. The only response I’ve received is that my account is under verification. It’s now been nearly 10 days, even though all documents have already been verified.

Has anyone experienced something similar? Any advice or shared experiences would mean a lot. I’m hoping for a quick resolution and would be grateful for any insights!

@ModFabio I’d appreciate your help on this!

[TheVintagePineapple]

Note that a Forum Mod replied on your OP from last Wednesday.  Starting another OP will probably not speed up the process.

Solved: Etsy put my shop on Vacation mode for reason Unkno... - Welcome to the Etsy Community

[ItzMyPartyCakery]

I am dealing with  the same exact issues.  

[FSTracing]

Yes, the same situation since November 18th. Haven`t run shop even a day, missed all black Friday SALE and so on. Etsy support isn`t responding, etsy payment mail sent me reminder, I sent them back message with problem, gone, dead, nothing. I thought, okey lets close and will make a new shop. I can`t even close it, because I must contact Etsy support first, but I can`t contact with them because don`t respond and in first second I have note that "this case is completed". So I can`t close, I should pay them bills, but they cant run shop. nice business. 
and yes, this is global problem, a lot markets have the same problem.

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.