emails not arriving when an order is placed

[CampervanDecor]

Since Monday this week, 10-21-2024 my seller account has stopped receiving emails when a new order is placed.  I have tried everythng to resolve.  The emails are not being blocked and I am getting message confirmation emails, just not the new order emails.

Can anyone shed any light on this?

[QuirkyTiger]

I no longer get emails from Etsy, neither notification of orders or customer queries. It stopped over a year ago, and when I contacted Etsy they told me to check my spam file (which I've always done several times a day, keeping it empty so I know when new emails come in) and make sure I hadn't blocked them. So no help there.

I have to constantly check Etsy in case I have an order or message, which is a bit tiresome. Maybe getting the Etsy app on my phone would be the answer, but I'm not much of a phone person.

[ZenCatPottery]

This has been an issue for at least a year.  There have been many many posts here in the forum about it.  For me, it is hit-or-miss.  For example, if I receive multiple orders on the same day, I might get a notification email about 1 or none of them.  
It is important to check your shop dashboard every day.  It only takes a minute.