Why is my Star Seller data incorrect

[IzzabelleBeauty]

How is my star seller saying my order dont have tracking when they all have tracking numbers. This is a scam from Etsy because how does ut say I'm missing 10 orders without tracking. Every order I process has a tracking number. You guys need to fix this its crazy.

[OldFangledFinds]

It has been like this for over a week.  The shipping/tracking star rating in my shop keeps going down every day.  Chatted with Etsy and they are aware of the problem.

[TonsOfPaper · Accepted solution]

Hello there,

As of March 21, our engineers updated all USPS shipping labels that were purchased since the start of this issue. All labels that were stuck in the ‘Pre-Transit’ state due to this issue are now displaying the proper tracking information. You will also see these updates reflected in your Star Seller Shipping Score. For more information about this, you may check out this Forums Announcement.

Thank you very much!