Vacation mode on every Monday, 5th time now...

[SparklingLake]

I am writing the same message again.

Since I cannot contact Etsy support directly (I really hope to do).

Etsy live chat does not work, but Etsy ‘support e-mail link’ directly connects to the live chat.

Every Monday (Etsy payment deposit schedule day), my shop forcedly turned into vacation mode for few hours and turned off automatically.

It happened again (5th time now).

It affects the shop views and sales.

This happens right after enroll Etsy Payment.

@thatregina  could you help me with this?

Thank you.

[ModJose · Accepted solution]

Hello @SparklingLake ,

The ETA for response varies on a case-by-case basis, and a separate team is handling your case. Any further communication on the matter, if applicable, will only occur directly with you, and via email.

As support requests are handled privately, we're now closing this thread.