Kind Follow-Up: Printopets Shop Still in Vacation Mode Since March 8, 2025 – Requesting Immediate As

[Printopets]

Dear Etsy Support Team,

I hope this message finds you well. I’m writing to kindly follow up on my previous requests regarding my shop, Printopets, which has remained in Vacation Mode since March 8, 2025, despite completing all verification steps.

To recap:

I’ve submitted all required documents, including my Taxpayer NTN Certificate, verified Payoneer and local bank details, and ensured all addresses align with my legal records.

A reply to my forum post (March 21, 2025) confirmed the issue was escalated to a specialist team, but I’ve yet to receive further updates or resolution.

Current Situation:

My shop remains inactive, causing significant delays in launching my small business.

All documentation has been provided repeatedly, and I’ve adhered strictly to Etsy’s guidelines.

Humble Request:

Could you kindly provide an updated timeline for resolution?

If additional steps are needed, please clarify them so I can act promptly.

I deeply appreciate your team’s hard work and am eager to resolve this collaboratively.

Thank you sincerely for your time and understanding. I’m confident that with your support, this matter can be resolved swiftly.

Warm regards,
Printopets
(A hopeful Etsy seller eager to contribute to the marketplace)

[AnniebelloPaper]

You are talking to your fellow sellers. We can't help you. You need to contact Etsy directly using the options in the manager pages. If you have already got a ticket open, continue to respond to them in that ticket. Opening new ones just closes the old one and put you at the back of the queue. 

[PrimFun]

If you have an email from Etsy then reply back that you still need help.

The forums is for fellow sellers.  While admin is here, support is not.

It has been taking some time for some sellers especially if Etsy needs to consult several resources.

[Printopets]

Thanks to all of you for guidance. Actually, I'm new on Etsy and I'm unaware from its forums.

[ModJose · Accepted solution]

Hello @Printopets  ,

The ETA for response varies on a case-by-case basis, and a separate team is handling your case. Any further communication on the matter, if applicable, will only occur directly with you, and via email.

As support requests are handled privately, we're now closing this thread.