Vacation Mode

[SvitDesignStudio]

Hello everyone!

On March 14, I enabled advertising in my shop for the first time and also added another bank card for future payments. A few hours later, my shop was placed in vacation mode, and it is still in this state.

I haven't received any explanations via email or as a banner in my shop. I contacted customer support, but I haven't received a response yet.

Please help me figure out the reason for my shop's deactivation and advise me on what I can do to restore its operation.

Thank you very much!

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.