Stuck on Vacation Mode for Nearly 3 Weeks

[filmandpopshop]

My ID recently expired, and Etsy put me on vacation mode wanting me to update them with the new one. It stated it would 48 hours, but I'm now approaching week 3 and haven't heard back from Etsy nor my support ticket.

What is happening? I updated it the next day and it was a clear photo. This very disappointing with Etsy as a part of my income.

[filmandpopshop]

The ID has actually been verified, I am at a loss on why my shop is still on vacation mode.

[UniqueGiftOrnaments]

It may be since you sold items that were trademarked. Personality names cannot be used without their (or family's) permission.

[TheVintagePineapple]

Read all the other OPs who are in the same situation as you.

Your delay may be taking a little longer while Etsy checks your licensing agreements with the various film companies.

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.