Vacation Hold by Etsy

[WordMercantile]

Dear Etsy and Other sellers:

My shop is back on a vacation hold by Etsy after being down over a week a month ago with no explanation. I was getting sales, keeping up with orders, messaging nearly immediately, and doing everything right. Respectfully doing this right before Christmas is just cruel. If I need to send paperwork, update settings, anything I will do but have no email or notification from Etsy. I put in a help order but the last time I did it took them over 2 weeks to reply. Is there any phone number or other way to contact?

With respect please help.

Thank you,

Carmen Abraham

@WordMercantile

[GibsonGroupShop]

No phone number anymore from what I know.    There is a chat, but hasn't got us very fare either.  

Submit a request – Etsy Help

Our shop was placed in Vacation mode last week and still waiting to hear anything from Etsy.

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.