I made several price edits using the new form yesterday and they are all screwed up. Thumbnail prices on some show old price, but new price when click on listing. On others, old price still shows on both, but when you go into edit mode the new price shows on the OLD form, but not the new one! Etsy, you need to keep the old form active until you get all these bugs fixed! It would not let me change it using the new one. Only the old form actually made the edits correctly.
Thank you for bringing this to our attention. We’re investigating the issue, and we’ll share an update as soon as we have more information. We appreciate your patience while we work to resolve this!
All my listings were initially made using the old form, so don't know if that's a factor as to why editing using the new form doesn't work right. But obviously a huge percentage of listings on Etsy were made with the old form.
It's a problem all over the place. Once I was able to make the changes on an older listing and saved it, it still showed the old price to customers. If you go to your listings view in shop manager, select the box by the listing that you want to change the price on. Next, select the Editing Options (above the listings, after the Renew/Deactivate/Delete boxes). You will get a drop down from the Editing Options that allows you to adjust the price by adding or subtracting from the original price you want to change. This is the only thing that finally worked for me. I want to add multiple options for discounts for larger quantities, but until this thing is fixed, I don't dare.
Etsy will eventually get the new thing working right, They always do. It just can be frustrating a bit while the bugs are worked out. Good luck. I hope this helps.
How can Etsy do away with the old listing form tomorrow? It will be chaos. There are so many problems with it, but no signs of Etsy retracting their error or at least waiting until the programmers have debugged itr. I was creating a new listing using an old one with the old listing manager as a template. As I was nearly finished, I went back to make a couple of changes - to tags and price. I decided it wasn't worth it to have open 2-3 versions using the old form, so I thought changing just a couple of things would be ok with the new one. I was wrong. It told me that I had made 2 changes - to tags and price. I saved it as a draft, supposedly. The draft listings page did not reflect the new price. I tried it again. Same problem. So I had to use the old form to get the revised price to 'stick.' Sheesh!
I duplicated a listing and made appropriate edits to the new version before publishing. The original item was $11, and the duplicate is $8. I published the new listing, but the price when you look at it as a buyer in the shop is still showing $11. When I click on it to edit it, the price in the listing editor shows the correct price of $8, so I can't change anything. It has been a good 30 minutes since publishing the duplicate listing, and it is still showing $11 when viewed as a buyer. I am getting very frustrated as I'm trying to send this listing to a buyer, but I don't want to send them a link to an item that is priced higher than what is quoted. And I don't want to create a new listing since I already spent the $0.20 to publish the duplicate. Anyone else dealing with this? Frustrating!
