Unable to Click "Continue" Button for Digital Product Listing

[WallpapersByKita]

Hello,

I am experiencing an issue while trying to list a digital product in my shop. I can close the window and continue creating the product listing, but an error keeps appearing, asking me to select either a physical or digital product type. When I try to select either option, nothing happens, and the "Continue" button remains unclickable.

Could you please assist me in resolving this issue? Thank you!

[NanaLetha]

Try using the duplicate feature instead from another listing. then edit the new listing as needed.

[PrimFun]

Remove the attemtp.  Close out of Etsy and clean out cache and cookies.  Reopen browser and log in.  Start fresh with a new listing.  Make sure you are answering all core details correctly.

If using the app, that can be troublesome.  I suggest a browser for creating. 

[JennsVintageGems]

Having the same issue the continue  or cancel window is on top of the physical  or digital  item choice window  Did you figure out a solution?

[KanjaniCraft]

On my iPad I found if I remove the screen rotation lock and rotate the iPad to portrait then I can click all the sections. I can’t list any new items on my phone right now due to this glitch which has been reported to Etsy by many previous sellers and nothing has changed….

[SevansPrints]

I am also having this issue! Did anyone figure out a solution?

[ModAngie · Accepted solution]

Hello!

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