Technical issues

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Etsy placed my account on vacation mode with no email. I opened an appeal up and they said I needed to update my name. I had put my first and last name in the "first name box" together. I moved the last name to "last name box" and responded to the message like it said. Then I received the same email from a different agent which made me think they wanted my middle name. I put that in next to first name and now it's saying with a big message that I need to verify within 60 days. I submitted my drivers license 4 times and my marriage certificate and still showing this message. I can't get anyone to respond and my account has been down for over 48 hrs and I can't remove my middle name now.  Please advise what I should do. Can't get Etsy to respond 

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ModAngie
Community Specialist
Community Specialist

Re: Technical issues

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Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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ModAngie
Community Specialist
Community Specialist

Re: Technical issues

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Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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