Under $10 No Tracking is hurting my Star Seller Badge
Hi, I just created a listing for folks who want to buy ones and twos of something I usually sell in batches of 25. They're $2 a piece and I just put a stamp on them--I even say in the listing, "no tracking will be provided." But now I have three hits against me in my star seller for the "On time shipping and tracking" category for not entering tracking info. Etsy very clearly says when I mark the sale complete that shipping is not required for orders under $10. So do I remove the listing, or eat $4 in shipping costs to get a tracking number on an item that I charge $2 for?
I want to do the right thing, but it seems like the right thing by my customers is going to hurt my business.
Thanks,
MB
@TheBeehiveWorkshop: Two separate metrics at play here - orders under $10 do not need tracking for Etsy, but for Star Seller US shops must "ship on time with tracking or with a shipping label purchased on Etsy" and "Adding tracking to all physical orders is one of the criteria for Star Seller if you’re in the US." per https://www.etsy.com/starseller
This ^^^
If you don't care about SS you can ship orders under $10 without tracking, but if you want SS the rules in US are tracking or Etsy labels for everything.
Etsy has letter/flats labels for US sellers, use those for your under $10 orders where permitted and you are covered.You at least have an option, outside US we do not.
To get star seller you must mail everything with tracking
You just have figure out what is most important to you.
I hear you and I absolutely agree in 99.9% of situations.
Buy your shipping through Etsy, and it counts as having tracking. They have labels for stamp rate mail.
I'm going to give that a try, thanks!!
Correct me if I am wrong, but, as you are in the US, you have the opportunity to purchase a 57 cent Etsy Label which is a Pitney Bowes label so no Tracking but it does count for Star Seller purposes
@Adorabilities Apologies for the repetition, Typing simultaneously:)
Just correcting the amount, I believe they're currently $.64 though Etsy labels (still less than current stamp rate of $.68, but no longer $.57)
I'm going to give that a try, thanks!! I wonder if I have the right label printer for it!
You don't need a special printer. If you don't have a label printer, or even sticker paper, you can just print on regular paper and tape it to the envelope.
@CarpetCollectionAU Actually, Etsy Labels FCM Letter Flat rates DO have tracking via Pitney Bowes @ https://trackpb.shipment.co/track.
OK. Thanks for this. It is just that I have read many posts from US Sellers saying the opposite.