Something is wrong when you update the shipping

Before showing an order as being complete I clicked to update, originally I was to ship out Sept 09 but did ship it out today and updated to let the buyer know that she'd get it sooner BUT NOOO Etsy now says the following although I haven't changed the delivery time in delivery settings which is between 8 and 45 days, so I don't know where these dates come from

Update: Your order should be delivered between 28 Feb.-20 Apr.

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
6 Replies

Re: Something is wrong when you update the shipping

Wow, that is strange. I've not seen anything like that, but I never update the delivery time unless I need extra time - not if it ships sooner.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Something is wrong when you update the shipping

that's pretty weird - is your buyer from a galaxy light years away?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Something is wrong when you update the shipping

Seems like it huh? But no she's a repeat buyer from the UK

Translate to English There was a problem fetching the translation.
0 Likes

Re: Something is wrong when you update the shipping

@MoldCreationsNmore  :  Are seeing this using an Etsy app or via mobile browser or desktop browser (it makes a difference as to possible causes and potential solutions, otherwise we have to guess). Long shot, but is the date on the device you are doing this correct?

 

And you don't need to change the ship by date if you are shipping on time or early. The shipping notification Etsy sends will take care of informing the buyer that the order is on its way.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Something is wrong when you update the shipping

Was using my computer, and the date on it is accurate.Furthermore I did update 6 other orders in that same time frame but those were all to the US with delivery time of between 3 to 10 business days. The only one that I have a problem with was for UK where my delivery setting is between 8 to 45 days that I haven't changed in years

Translate to English There was a problem fetching the translation.
0 Likes

Re: Something is wrong when you update the shipping

Oh goodie, and going into a 3 day holiday too.   :  (  Hoping the bug is short lived!!!

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.