Shop placed in Holiday mode by Etsy

[BTSArmyWorld]

My shop has been placed in Holiday mode for document verification. I have submitted all the documents 3 weeks back and it is still pending review. Any idea when my shop will be reopened again.

[JMOldeVintage]

@BTSArmyWorld - The forums are peer to peer only. Etsy does not monitor or respond to posts made in the forums. If you have sent all your information, and have not received any requests for additional information, you will have to be patient. 

In the meantime, if you can edit your shop while in this "vacation mode" do read the following:

https://www.etsy.com/legal/policy/selling-to-eu-buyers/239965962014?ref=list

https://help.etsy.com/hc/en-gb/articles/115014372467-How-to-Set-Up-Your-Shop-Policies?segment=sellin...

https://www.etsy.com/seller-handbook/article/the-ultimate-guide-to-intellectual/22398703823

https://www.etsy.com/legal/sellers/

The last link may be pertinent to your "Mystery Boxes". These are usually frowned upon by Etsy since buyers have expectations. Even though it's a mystery box, if they do not receive what they expect to get, they can open "not as described" cases. 

[BossaBag]

MERHABA TATİL MODUNDAN ÇIKAMIYORUM 

Contact Etsy Support > Etsy Support Help > the Community & Help > Store Manager (Page's Help) 

İŞE YARAMIYOR 

[JJewellerySuppliesUK · Accepted solution]

Have you sent an email to Etsy?  Write to them and ask about it. 

Are you allowed to call your shop BTS? I would have thought that name is protected.

[Rosie247]

I'm not sure if this means anything but you are not allowed to sell Mystery Boxes on Etsy. Also, have you been authorized by the management of BTS  to use their name in your listings? This might be the documentation they are waiting for.

[PiecesOfMePaperCraft]

The Ultimate Guide to Intellectual Property

[moonbeamgifts]

<gets out the BIG bag of popcorn>

[Former_Member]

Benimde tatil moduna aldılar ama iletişim kurdum birkaç saat içinde açtılar. Çok hızlı destek veriyorlar ve çok ilgililer. Sen de yardım kısmından ETSY desteğe bildirirsen yardımcı oluyorlar

[BossaBag]

merhaba nereden destek aldınız? aynı sorunu bende yaşıyorum tatil modundan çıkamıyorum

[Amaradorn]

@BossaBag 

Shop Manager > Community & Help > Etsy Help > Contact Etsy Support (it's at the bottom of the page)

[BossaBag]

NEREDEN DESTEK ALDINIZ

[secondarycreations]

@BossaBag :

Shop Manager > Community & Help > Contact us

(This is in the left hand column of your shop manager page.)

[NanaLetha]

Your shop is not in holiday mode. 

[HazelsSewingSupplies]

Probably the problem is your name and what you are selling.  Both are a problem with infringement.

[SpringFlowerEurope]

Thanks all for your response. I have sent an email to Etsy help and they fixed it for me. 

[PiecesOfMePaperCraft]

Are you the OP with a second shop selling the same items? 

[SheWhoPlaysWithGlass]

oh boy

[mommawhazelsquilts]

Apparently this shop has all the necessary permissions/permits from BTS - Etsy reopened their shop.  

Spoiler:  This was stated in my best tongue in cheek delivery.

[TinTeddy]

https://www.soompi.com/article/1354573wpp/big-hit-warns-against-unauthorized-use-of-btss-images-and-...

And yes, Hybe (previously known as Big Hit) does indeed sweep Etsy, and takes action against people who are infringing on their trademarks.

https://community.etsy.com/t5/Managing-Your-Shop/We-received-a-notice-of-intellectual-property-infri...