Same as earlier in week again, my stats last updated 8 hours ago, anyone else or just me? Am in the UK.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Shop Stats not updating.
It’s been 11 hours for me right here in the US

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We need an explanation for why statistics are down
I know a lot is going on here on the platform, but this is the second time in as many weeks. We really deserve to know what is causing this. FWIW: I know I'm still getting traffic, as there are people favoriting listings in my shop today. There has to be an explanation. Updating code? Testing code? Information would help quiet things in the ranks, Etsy.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
There are numerous threads on the subject. Unlikely to get any response from Etsy other than "we're working on it" if even that. Another day...another glitch. smh

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
Yes, I know. I'm still more interested in Etsy explaining it, though.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
Wonder if its connected to sales? I have not had a sale in 7 days, I thought I was getting back into the groove as I started to have sales again in my vintage store. Now a abrupt stop. And with no stats I cant do any research to find out why.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
I have, and I know others have, so I don't think it's something that affects shoppers. It would be nice to know why it's happening, though. It would calm people a bit.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
I got a notification on my phone today about another new Etsy update -- I don't even know what it is because I ignore all notifications that aren't sales or inquiries, but these glitches always coincide with an update or announcement.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
It's the second time this week! I have 0 visits 0 views but a couple of sales this morning.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
@FableJournal - Same here, got a sale but still 0 across the board in stats.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
This happened Friday, now again today. I had sales, but no views or visits! At least on Friday someone finally came onboard and acknowledged there was a problem. It was fixed soon after. Today... crickets.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
Soooooooooooooooooo sick of "glitches".
A site this big should not have this many constant problems....others don't.
And just blowing things off as another glitch is not a good thing.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
My O stats have gone on for several hours? Yesterday almost 1500 visits?

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
They have posted a banner about the issue. They are working on it would be my guess. This happens from time to time.
If you need immediate stats use Google analytics.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
Google analytics seems to be having the same issue.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
That could be why Etsy is having issues.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
Etsy runs on Google cloud and I assume is tightly integrated with various Google services, so a Google Analytics outage seems like it might be the cause of this problem

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
At the bottom of today's promotional email they announced a 60% off with the app! sale.
It always seems that any promotion Etsy runs HAS a significant negative affect to the function (or multiple functions) of the website.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
I am getting a big orange banner on the top of the screen saying Stats not available for the last 4 hours. Stats are ONE view on todays stats.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
And yet, another glitch. No views here either.
Reminds me of monkeys and footballs.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: We need an explanation for why statistics are down
Seems back and running now ..... phew

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My stats are not updating, last updated 9 hours ago :(
Is anyone else having same issue, or is this just me?

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: My stats are not updating, last updated 9 hours ago :(
Lots of people including me! there is already a thread about this today.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: My stats are not updating, last updated 9 hours ago :(
Same here in US - there is another post out there regarding.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: My stats are not updating, last updated 9 hours ago :(
Yes, it's not working for me either.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: My stats are not updating, last updated 9 hours ago :(
Interesting. My views and visits are both 0 for today, yet I’ve had 2 sales - one in the last hour. How can that be?