Anyone in the UK having trouble with Click & drop? My last order isn't showing up and the status icon is red.

Re: Royal mail Click & drop won't link

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I was able to update and connect my etsy intergration in click and drop and orders seem to be showing again. No idea if those orders will update, will find out tomorrow

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Re: Royal mail Click & drop won't link

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Has anyone else manifested batches since the integration started working again?  I did some over an hour ago, and nothing has updated on Etsy yet?  The Ebay orders have updated the despatch date & tracking info.

 

Update, I just spoke to Royal Mail - the despatch notification and tracking update is not working, needs to be done manually until they can get it fixed.

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giftedboxes
Conversation Maker

Re: Royal mail Click & drop won't link

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oh no really?! thats so frustrating. I've just manifested but it usually takes a few minutes to update on etsy.  I really hope I don't have to enter the tracking manually!

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RebelMerchUK
Inspiration Seeker

Re: Royal mail Click & drop won't link

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its been working for me today but someone on click & drop forum says they have not been getting tracking put in , so he did it manually then an extra set was put in!

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Re: Royal mail Click & drop won't link

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Would you please link the click and drop forum. I've googled but haven't had luck finding the click and drop forum.

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Re: Royal mail Click & drop won't link

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@CraftyDreamsByAsh  I wonder if it is this, not quite a forum, but reading through some of the posts, there is mention of this recent problem with the Etsy integration on there: https://clickanddrop.uservoice.com/

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giftedboxes
Conversation Maker

Re: Royal mail Click & drop won't link

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My notification and dispatch is definitely working now - it took around an hour after manifesting, but it's definitely there.

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