PrimeStoneIndia
Inspiration Seeker

Proceed to checkout button greyer out

Hello

Yesterday I connected and enrolled successfully in etsy payments. I can even see on my Payoneer account it shows that my etsy is connected successfully and I even received an email also from etsy team and Payoneer team that I can start receiving funds now. But i cannot see the etsy payment portal on my etsy account and it still asks me to add my GSTIN on my legal and tax page. I have filled all the details numerous times but still it is stuck there and my buyers are not able to purchase anything as the proceed to checkout button is greeted out whenever they add something in their cart from my shop. If anyone knows how can this be solved. I’ve contacted etsy support but no help from them yet. 

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Re: Proceed to checkout button greyer out

It does not look like your payment options have activated. You will have to contact Etsy & Pioneer to double check as to why

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Amaradorn
Community Maker

Re: Proceed to checkout button greyer out

Sounds like Etsy need to verify your tax details. They do this manually (as far as I know), so it's not instant. How long has it been since you entered your GSTIN?

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