Possible fraud?

[DorealiStudioRoma]

Hallo everyone
I'm Maria owner of Doreali Studio Roma from Italy
Today i received this strange message with a screenshot attached:

"Hello, I wanted to make a payment in your store, but I am asked to enter the seller's mail, this is a new policy on etsy, it's been a while since I researched this topic, could you please give me your mail and I will pay for your item right away, thank you very much!"

Later I received an email from the "etsy customer-service team" (with the Etsy logos) asking me to click a link to confirm payment for the order. Of course I didn't click the link.
What do you think?

Thank you...sorry for the English...

Maria

[OwlAlwaysKnit · Accepted solution]

It's a scam, there have been many posts about it, below is a link to more posts and info 

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

[DorealiStudioRoma]

Thank you very much!

[pycvintage]

Llevo dos semanas recibiendo mensajes de compra de posibles compradores, solicitando mi cuenta de mail para poder realizar un pedido, cada día unas dos veces. Claramente es un fraude ,bots, he cambiado mi mail, la contraseña y continuan. Es realmente desagradable y crea desconfianza. Por favor , que puedo hacer para que esto no se repita?

[ThePurplePuppy]

@pycvintage 

Just send the messages to spam, do not even bother to read them .

[BagmakerSupply]

@pycvintage: "... what can I do so that this does not happen again?" Unfortunately nothing except to be vigilant. The scammers are just faster at creating new accounts than Etsy can be at shutting them down.

[pycvintage]

Thank you

[HouseofWhisperingFir]

For more information on identifying phishers and scammers click on this post:

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

The incredible thing about these types of scams is that Etsy is doing absolutely nothing to inform sellers about them. A message on the Shop Manager Dashboard would put sellers on alert.

[OLAGALA]

Its fraude dont click!!! 

[Lanenakidsclothes]

Hola, yo acabo de abrir mi tienda en etsy y he recibido a los pocos minutos 3 mensajes asi, sabes que se puede hacer ? son una estafa seguro

[vintageNCtreasures]

@Lanenakidsclothes 

All you can do is mark as SPAM.

Do not reply to these messages NOR click on any links in the messages.

[LadyLiJewellery]

I just received also an e mail of a fraud  order. I did not realized immediately the fraud so I lost 200 euros . But I immediately blocked my credit card so I am not sure if the money is lost. I will know it on the coming days.