Hi All,
I am having a bit of a problem selling magnets. Small ones that are very useful for Jewelry, etc... There are several suppliers of these on Etsy who seem to be very successful with them, However, the ones I list, identical in all situations, are getting delisted as a choking hazard for small children.
I have contacted Etsy support, but all I get is an AI response that ignores the fact that others are selling the same products.
Any suggestions?
Some small magnets are not allowed here. https://www.etsy.com/legal/prohibited/#:~:text=Etsy%20prohibits%20certain%20loose%20or,risk%20they%2.... But of course Etsy doesn't find everything that isn't allowed.
I had a magnetic clasp removed under this policy, but was able to get it reinstated within a few days. You just have to keep at them. Google my article on how to appeal incorrect takedowns.
@BeamerStudiosLLC: "... others are selling the same products." This is probably the single worst way to decide if an item is 'Etsy-legal'. False positives aside, Etsy let a lot of violations slide for a very long time, and now the rules have changed and it is clear that Etsy has stepped up enforcement of the rules.
Without getting into a discussion of what is fair or right or if your listing should be deactivated, the fact that there are other shops selling similar items it only means that they have not been caught yet, or those listings may not contain the same trigger that snared you. Additionally, we will not know how many other listings were deactivated using the same trigger - only those that appear to not have been.
If your magnets are 'Etsy-legal', then you should follow the advice from @cindylouwho2
https://www.etsy.com/seller-handbook/article/1075628311049?ref=handbook
I see a similar item on Etsy. Can I sell it, too?
Many sellers write to us saying that they’ve searched Etsy for a certain item to determine if they could sell similar items. Others say that they created the listing using materials purchased from Etsy. These are not reliable tests.
Etsy is a venue comprised of third-party content generated by our sellers. An Etsy seller may post content that’s not authorised and it may be visible on our site until we receive an infringement report or is otherwise removed.