Is anyone else experiencing problems with the new app? I am unable to upload pictures to send to customers in messages AND I am not able to create new listings because pictures won't upload there either! Super frustrated that not only has Etsy raised their fees, but they've changed to a non functioning app.  I have also noticed my sales are down across ALL of my shops since the new app has come into existence. (Yes, I have checked my phone settings to be sure the permissions are set to allow access to media storage and photos) any insight will be greatly appreciated. Thank you  and another gripe is it says (validate bank account after already validating numerous times, continuously sends code to phone to login, even though I have disabled two step verification. Etsy and their 15% fees are really serving me better

FrameTowne
Community Maker

Re: New app

I am giving up on loading photos on this app, it works sometimes but mostly not.  It's really aggravating as I used to do just fine on the old app, I hate everything about the new app including the black background, the navigation, it just is simply awful.  Have to figure out how to get photos into the computer now to do it that way.  I really wish once something works they would just leave it alone.  The old app worked fine.

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Re: New app

I didn't have too many issues dragging in the photos.  My issue is that when you have a listing with multiple variations, it listed them as one listing with all of them included.  When the sale was made it doesn't specify which item (color) they wanted, and when contacting the purchaser, they informed me that the listing is for all of the items.  I looked again at my listings and the new APP does just that, it lists all of the variations as one listing instead of individual variations of the same thing.  I lost so much money over the last couple of weeks.  I'm getting ready to close my shop and go somewhere else with my business.  I'm sick and tired of ETSY not keeping up with their inventory issues / glitches and their APP messing up my inventory and costing me so much money in losses.

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