My store search

[EstrellitaNaturals]

Hello 

My store is suddenly not coming up in searches and it's stopped getting views. I changed the postage prices, so I changed them back but my store is still invisible. Does anyonevknow how i can get it back to being visible?

[cindylouwho2]

Your shop is indexed: https://www.etsy.com/search?q=%22Estrellita+Hair+Tea+40g%22&ship_to=ZZ but you don't come up for your shop name, which is odd. Definitely contact Etsy about it. 

[JMOldeVintage]

@EstrellitaNaturals - The OP of this thread may also be having a problem? - 
https://community.etsy.com/t5/Technical-Issues/customers-can-t-find-my-shop/m-p/138917347#M710489

At first I thought I could help & a shop search for items had no problems.
But when I tried to search Etsy for their shop name it did not come up.

There may be a glitch out there affecting certain shops?

[PlatypusDream]

You might have been throttled for making banned medical claims?

https://www.etsy.com/legal/policy/medical-drug-claims/239976157654

https://www.etsy.com/legal/policy/cosmetics-ingredients/1048080570782

"Please also keep in mind that Etsy prohibits prescription medications, pharmaceuticals, and certain types of medical drug claims. This means that we prohibit items which are intended for the treatment or prevention of an illness or a health condition, or affecting the structure or function of the body."

[nguhpjyhih0bo0e5 · Accepted solution]

Hello! Please avoid starting multiple threads on the same or very similar topic, as this can cause confusion for other members. I've gone ahead and closed the corresponding duplicate threads. Please keep the conversation here where many fellow members are helping you. Thank you!

[SkinFoodFix]

Hi   Did it resolve? Are you back in search?