UNSEENTAROT
Inspiration Seeker

My listings randomly disappeared from US search, including my top listing.

Hi,

Does anyone know why my listings would disappear from the US search?? I do ship to the US but my listings aren't showing, only 1 or 2 of them. My listings were all at the top for a specific keyword, now they are no where to be found. I noticed this because over the last 2 days my views/clicks went to nothing. Even new listings are not showing up. 

The only thing I could think of, was the fact that I switched shipping from free to a small price for a couple days to test. I switched it back because I panicked after everything disappeared. But a couple of my listings affected by the shipping change are still showing.. so I have no clue if that's it.

When I search in Canada my items come up as usual. 

I'm just so confused. I'm still relatively new to Etsy but one of my products was starting to get popular and was ranking consistently on page 1 of search and I'd regularly check it in a private tab to see how it was doing, so this really bums me out.

Any help is appreciated. Thanks everyone!

-Unseen Tarot 

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Re: My listings randomly disappeared from US search, including my top listing.

Etsy gives new shops a boost, so yours may now be over.  I suggest you ask for a Shop Critique since there are some things you can fix that can improve visibility.

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UNSEENTAROT
Inspiration Seeker

Re: My listings randomly disappeared from US search, including my top listing.

Hey, Thank you! My listings started showing back up again so it was just a fluke it seems.. I knew about the initial boost so I was expecting a drop, but man it was just all of a sudden I was getting no views at all. My best seller was actually making really good sales, so it was ranking organically. Thankfully it's back up and getting favourites/views again! Also thank you for the tip, I will definitely do that!

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Re: My listings randomly disappeared from US search, including my top listing.

some things to remember about Etsy search:

  1. It is personalized and contextualized, so you will see different things at different times and days
  2. searching the same thing repeatedly leads to frequency capping, which can remove some results some of the time
  3. small changes in traffic and sales can lead to large changes in ranking. Someone could be outcompeting you for that one keyword, for example. 
  4. search is just one of many ways to get visits to an Etsy shop; do not obsess on it to the neglect of other sources

shipping price is a search factor, but changing it back quickly should usually fix the small impact. 

 

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Re: My listings randomly disappeared from US search, including my top listing.

@UNSEENTAROT: "The only thing I could think of, was the fact that I switched shipping from free to a small price for a couple days to test." Etsy does so much tweaking and testing that it is very dangerous to make cause and effect correlations without more concrete facts. It is just as likely to have been a coincidence. It is very difficult to test anything on a shop level because you don't know if some Etsy change has skewed your results.

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