Hello, could you please tell me what you read under the name of the shop?
It seems that wathever I choose as title, it always says "cardboard lamps"
(It is the first title I chose when I started the shop).
Same for the shop announcement and the about page.
For many months now, my actual title says : Decorative objects, sculpture.
My actual announcement says : Here you will find decorative items in small format,
made by me in various materials ...etc
My actual about page says : I love creating small, slightly bizarre objects, simple and geometric structures for the most part...etc
The only way I found to supress the cardboard lamps references is : no title at all, no announcement and no about page.
But if I write abcd or no matter what in one of the section... the "cardboard" is back.
I'm wondering who can see the actual version of my shop.( Maybe belgium only,) I hope not.
I have sent a message to Etsy 6 days ago, I don't know if it is the usal delay for an answer.
"Cardboard lamps" in the US.
Did you edit it under dashboard>settings>info & appearance? That's where I did mine.
I tried both ( from dashboard and from the main page )
@TenGramsDesign but did you try from "info & appearance"?
Info & appearance, yes.
@TenGramsDesign I see it too. Etsy's response may take a little longer. They reply in the order it is received. Mine took about 7 days.
Thank you for your help and precisions about delay, that reassures me.
"Lámparas de cartón" ("cardboard lamps") in Spain.
I love your work by the way, hoping to get decent sales someday to buy you something.
I was hoping the issue might only be with USA and Canada, but if you read "cardboard lamps" in Spain, it's probably the same in every european country. Thank you very much for your help.