Listing form problem for made to order downloads

Hello,
The new form is causing me so many problems. I do made to order downloads however some listings that I had to renew are causing issues.
 
The problem I have is that when a client purchases a particular listing it’s instantly completed even though I haven’t even attached any files yet,
This used to happen before I used to use the old form which was fine but now they’ve taken the old form away there’s nothing I can do.
 
It’s really irritating because I now have to send the product direct to the customers email and I can’t simply just upload it for them because the orders already saying it’s completed when it hasn’t 
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Re: Listing form problem for made to order downloads

@MoonlightandRosesxx  - You may need to come back to this thread and copy what you initially tried to post. I see blanks.

However, possibly you are posting about the glitch where made-to-order digital items are automatically being sent to completed orders?

Yes, this glitch is a known one. If I can find the thread that included a couple of work-arounds I come back and post it.

 

ETA - Found it - https://community.etsy.com/t5/Technical-Issues/Why-are-some-of-my-quot-Made-to-Order-quot-listings-g...

scroll down a bit to read the possible fixes.

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