Move2ca
Inspiration Seeker

Failed orders and Declined Payments

Please my customer orders have been failing of later after I went on a long break, I decided to start selling my products on Etsy, so I posted a few, and sent the links to prospects, but their purchases keeps failing. Can't even see a way to contact etsy support with their order ID

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Re: Failed orders and Declined Payments

@Move2ca: "... but their purchases keeps failing ..." How do you know this?

"... sent the links to prospects ..." You are not spamming are you? And only sending to people who gave you permission in advance to contact them?

Out if curiosity, how come you do not mention your qualifications to write the eBooks you are selling? That would help in making people more comfortable in buying them. You should also include how many pages, etc.

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CuriousityShop
Conversation Maker

Re: Failed orders and Declined Payments

Not sure these items are even Etsy legal.

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Re: Failed orders and Declined Payments

Be careful as there are a lot of scammers out there saying they can't purchase, they are even masquerading as Etsy Customer Support!  Always log into your shop to see what is really happening and whether you have a genuine message or sale. 

Your storefront shows you have had 4 sales.  Any that do not show in your shop are not legit. 

 

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Re: Failed orders and Declined Payments

Your about section doesn't match your items. 

And I'd advise anyone wanting to relocate to Canada to get their info from Canadian government websites. If you have some special experience or credentials, you should make that known in your about section.

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