I have a problem with entering the store. I really ask you to help.

[ArtcolorSlizovska]

Hello. I have a problem logging into the store through my internet provider. I can’t log into the website and they immediately redirect me to the “sanctions policy.” I know that other stores in Ukraine have similar problems. I am in the city of Kriviy Rig, it is not subject to sanctions, it is Ukraine. I can only enter the store from the mobile Internet. Help me solve the problem. Some stores in Ukraine also have this problem. I really hope for your help. Thank you.

[BagmakerSupply]

@ArtcolorSlizovska: "... and they immediately redirect me to the “sanctions policy.”" Who is redirecting you?

Have you seen https://www.etsy.com/legal/policy/sanctions-policy/122383404929 ?

[ArtcolorSlizovska]

I can’t access the site through my Internet provider. Home page – Sanctions policy. The store is open. I can only log in via my phone's Internet.

[BagmakerSupply]

@ArtcolorSlizovska: Then you need to contact your internet service provider - perhaps they have something misconfigured. Etsy would have no say in this.

[ArtcolorSlizovska]

We contacted them and they said that everything was fine on their part.

[AntiguaHouse]

I have the same problem.

[AntiguaHouse]

The issue is not resolved. No access to the site Etsy from anywhere in my city.You can access the site only through mobile internet. My internet service provider did not block the site Etsy. I live in Vinnytsia region. It is central Ukraine. But when you try to access the site Etsy with any internet provider, the "Etsy Sanctions Policy" window opens.
Please help us solve the problem.

[ArtcolorSlizovska]

I solved this problem. I changed the Internet provider and connected a static IP address)

[AntiguaHouse]

I have this problem not solved yet. My internet provider (Volia) has not yet given a final answer.