Need help etsy. I can't renew any of my listings today. I'm in Australia, internet connection is fine. Can't understand why I cannot renew. Thinking it is a glitch. I just get the red 'oh oh something went wrong' red banner message.
Same here!
Well I'm gonna go prepare a luxurious bubble bath and a cocktail, hopefully when I get back etsy has fixed the issue.
See ya!
DivineSystasis that was a lovely idea- hope you enjoyed it! Unfortunately you would have turned into a prune if you stayed there until the issue had been fixed! Still not working!
Another Australian here, I cant renew or list anything new. Thankfully I can at least save new listings in drafts.
Just encountered this. I was able to renew on the phone app, though.
Just came to post the same. I was able to renew a few listings on the phone app finally. Still getting the red banner on the laptop though...
Same here in UK so is worldwide then, they must know about it but as usual tomorrow will do style except their tomorrows take forevermore! Wouldn't it be great to have a site run professionally? Ah dreams on!!!
Been having issues trying to relist expired listings , red flag goes up
Same here in the Netherlands. Sigh...
I have the same problem in the USA. Have not been able to renew items for 2 days. I contacted Etsy help. Received back a message that said it could take 2 days to get a reply. I've tried a number of fixes but it is an Etsy system error. I just keep getting an "uh-oh" message, Hoping Etsy is aware of this problem and working to fix it asap.
---- Since Friday July 8th ----
Cannot Bulk Edit Items...
Cannot Delete Items...
Cannot De-activate Items...
Uh-Oh Banner Popping Up Every Time....
Cannot Contact Etsy via Help... Whoopsie!
WHAT IN THE WORLD ETSY!
GOOD GRIEF!
---- Since Friday July 8th ----
WHAT IN THE WORLD ETSY!
GOOD GRIEF!
Not cool this is far too long for Etsy to have a glitch on this site
Folks please read the opening post on this thread
Renewal Workaround - Welcome to the Etsy Community
There are workarounds that will help - not convenient but workable. Trying to do things through the Shop Manager are problematic - open the listing and renew from there. Draft listings can be opened as it to edit it then use the publish button to post. I've seen reports of things working better on the Etsy app (I don't even have a cell phone so I can't test that).
Hope this helps while we wait for an actual fix from Etsy
Doesn't work for most of us, also doens't help when you need to batch edit.
Hi ,same issue here. I can't renew or list new items directly from the dashboard .I am currently waiting to here back from etsy technical support but for those of you how have ever had to reach out to them you will now what a futile effort that is.
Someone did mention that they had luck with renewing listing by editing the listing so that is probably our best bet since etsy dose not care about the functionality of their site.
I tired editing and renewing , that did not work for me.
I haven't been able to renew for a few days now. I can post new listings but not expiring ones. *sigh* I've had my shop closed for awhile but it looks like things are still the same.
I have the same Problem since today morning in my Swiss Shop🤷
No words from ETSY on this?
July 10--Cannot renew listings. Help!
Did you try this Workaround Renewal? (From Seller PillowDetails; also posted above by Seller TheOldBarnDoor):
https://community.etsy.com/t5/Technical-Issues/Renewal-Workaround/td-p/139026204
I can't renew or batch edit. I am in Canada, its been days of this for me it needs to be resolved asap.
Unable to delete / deactivate listings via laptop however on mobile version I can deactivate
So frustrating! Hopefully they will fix it by Monday (end of weekend).