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So I was trying to deactivate this listing https://www.etsy.com/listing/1247749257/pendant-necklace-mookaite-jasper?click_key=abf4f318b8403388b... and it doesn't work. Can someone help?
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I had the same issue with a listing but I figure out a weird work around. I went to my page of listings and on the listing drop down box I went to "view on Etsy". It took me to the listing and at the top of the page I selected deactivate and it worked! I had tried this same deactivate button at the top to deactivate, but it didn't work until I took the "view on Etsy"route. I hope this makes sense and works for you as well.

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Re: I can't deactivate my listing
I know they are having issues all over the listing areas. Maybe put a reserve on the title for now and change it when you can. Hopefully no-one will buy it with the reserve on it.

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Re: I can't deactivate my listing
Many issues and threads with this problem (and a few others).
Peruse the forums.

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Re: I can't deactivate my listing
Can't delete, can't relist, can't is the word this weekend.
Not going to renew anything one by one.
Fix this etsy.

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Re: I can't deactivate my listing
It doesn't even work one by one.

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I had the same issue with a listing but I figure out a weird work around. I went to my page of listings and on the listing drop down box I went to "view on Etsy". It took me to the listing and at the top of the page I selected deactivate and it worked! I had tried this same deactivate button at the top to deactivate, but it didn't work until I took the "view on Etsy"route. I hope this makes sense and works for you as well.

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Re: I can't deactivate my listing
I found I could renew a listing in my shop if I renewed it on the item page instead of in shop manager.

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Re: I can't deactivate my listing
Thanks for the help. Works just like you said. Great fix until Etsy takes care of this!

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Re: I can't deactivate my listing
Thank you! Thank you! Thank you!
I'm open today and sold an Etsy listing and couldn't deactivate or delete the listing. I've been fairly busy and I couldn't spend time researching hacks online and so I put a lame "Sorry Sold Out" on the listing title which did take. Arrrrgh! Your work around worked perfectly.

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Re: I can't deactivate my listing
This worked! Thank you so much!

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Re: I can't deactivate my listing
Thank you so much! This work around worked for me. Thank you for your help!

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Re: I can't deactivate my listing
Hey that works. Thanks!

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Re: I can't deactivate my listing
What a lifesaver! Thanks so much, worked a treat. So pleased that you're thinking outside the square and sharing your knowledge

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Re: I can't deactivate my listing
Thanks for sharing this! I'm doing some traveling and I couldn't deactivate my listings. In the mean time orders kept rolling in. Your fix worked. Took a minute to deactivate each one but you saved me. Thanks so much!

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Re: I can't deactivate my listing
Thank you! This worked for me too. Maybe Etsy will get their mess straightened out.

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Re: I can't deactivate my listing
Thanks for this. It worked perfectly.

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Re: I can't deactivate my listing
Yes, its works, Thank you

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Re: I can't deactivate my listing
@JustJoannaGoods perhaps you could mark 'hiddentreasure's comment as the solution to your problem please. Then it will get pinned at the top of the message thread. Thanks.

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Re: I can't deactivate my listing
Thanks for the work around tip ... worked perfectly for me! :0)

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Re: I can't deactivate my listing
THANK YOU!

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Re: I can't deactivate my listing
Thank you sooooo much!!!!

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Re: I can't deactivate my listing
I'll try that as I can't renew, delete or deactivate.

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Re: I can't deactivate my listing
You can deactivate if you view your listing in your own shop view - the editing options that show over the main picture still work. I tried it.
To reactivate, renew, feature, or change renewal options, you need to click to open the listing (edit mode) and publish / make changes there.
The issue seems to be the Listings Manager page where we click the little boxes to get the editing options.

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Re: I can't deactivate my listing
Yes, this works. I just renewed a listing

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Re: I can't deactivate my listing
I'll give it a try.