I'm trying to set up Free Shipping when a shopper orders a specific amount or more.  I don't see the option to input the $ amount.  Seems like a bug.  Is anyone else experiencing this today?

MonJungle
Inspiration Seeker

Re: Free Shipping with Minimum Purchase Bug???

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Hello 

Is the issue resolved? I have been contacting etsy since two weeks. They are not responding and now their chatting option has a problem.

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UptownYvette
Conversation Maker

Re: Free Shipping with Minimum Purchase Bug???

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It's not a bug.  It's a test, which I'm still unfortunately a part of.

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MonJungle
Inspiration Seeker

Re: Free Shipping with Minimum Purchase Bug???

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sales have been hugely affected thanks to the new features now. From 100 sales to 23 sales per week. 

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UptownYvette
Conversation Maker

Re: Free Shipping with Minimum Purchase Bug???

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It's a test which I'm still a part of.  I'm not happy about it either because now we have less options to work with.  Can't even run free shipping with a minimum purchase.  Less incentives for buyers as well.

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LvJungle
Crafty Poster

Re: Free Shipping with Minimum Purchase Bug???

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No way to offer Free Shipping with Minimum Order Value or Minimum Order Number!!!!!!!!!!!

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UptownYvette
Conversation Maker

Re: Free Shipping with Minimum Purchase Bug???

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This is an old thread.  Yes, unfortunately it's a permanent feature now.

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TBQSC
Community Maker

Re: Free Shipping with Minimum Purchase Bug???

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It is NOT a test ... the feature was permanently taken away and now the ONLY way to set FS with a minimum $ amount or a minimum # of items, is via "Create A Promo Code".

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UptownYvette
Conversation Maker

Re: Free Shipping with Minimum Purchase Bug???

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This is an old thread.  Yes, unfortunately it's a permanent feature now.  Not happy about it.

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LvJungle
Crafty Poster

Re: Free Shipping with Minimum Purchase Bug???

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I had that sale running since 2020. I accidentally clicked to end it just an hour ago, and I feel so stupid now. We can't even reactivate the sale we had running; it makes no sense. People can order a certain amount to get discounts or free shipping.

$35 is too low for me since the cost of the goods I sell are way above that

thank you for the info

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FrankandLouise
Inspiration Seeker

Re: Free Shipping with Minimum Purchase Bug???

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I just noticed that all my sales above $35 were charged the shipping cost, for the last couple of weeks.  Sounds like this option may no longer be available.  Did not get that memo from Etsy.  I've never done a "promo code."  Can you create the promo code to offer free shipping with a minimum amount ordered?  Do you think this will help attract more buyers.  Like many, my sales have been way down for about a month.

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LvJungle
Crafty Poster

Re: Free Shipping with Minimum Purchase Bug???

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yes seems like that is the only options right now but customer have to look around to find those promo code to so lame

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ModJose
Community Specialist
Community Specialist

Re: Free Shipping with Minimum Purchase Bug???

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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