Forum Notifications aren't working.

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There are no posts on the forum notification screen. Lots of people are reporting the same.

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FabioMcMustache
Conversation Maker

Re: Forum Notifications aren't working.

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Thank you for bringing this to our attention. We’re investigating the issue and will share an update once we have more information.

We appreciate your patience while we work to resolve this!

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thatregina
Community Manager
Community Manager

Re: Forum Notifications aren't working.

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Hi folks, we apologise for the frustration here. I'm sharing a link to the Khoros status update page for further reference: https://status.khoros.com/ They are aware of the issue and are working on a resolution.

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Re: Forum Notifications aren't working.

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Yep, Etsy hiccups seem pretty common these days.

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NoFrogsAllowed
Conversation Maker

Re: Forum Notifications aren't working.

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Yep, been that way for at least 3 hours that I'm aware of.  Don't know that it's a big deal, especially with all the Etsy problems.

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Re: Forum Notifications aren't working.

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Yeah, it's been messed up since late last night.

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Re: Forum Notifications aren't working.

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It started last night for me.

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Re: Forum Notifications aren't working.

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I saw a live report of a thread someone reported in the forum last night for a bit. ABUSE  blah blah blah.. I think it was probably someone reporting an oldish thread but...yikes.

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Re: Forum Notifications aren't working.

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That's totally unacceptable these reports should be private and confidential. There was another seller this happened to either two or three times where there reports were made public and after the last time they have not been back to the forums since.

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OneEyeCatStudio
Conversation Maker

Re: Forum Notifications aren't working.

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"There was another seller this happened to either two or three times where there reports were made public and after the last time they have not been back to the forums since."

More like 6 or 8 times.

And that is the only person I have ever seen that happen to.  Maybe she's back?

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Re: Forum Notifications aren't working.

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Really! As many as that. I think I caught 3, no wonder they have not been back.

They were the only person I ever saw this happening to as well.

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Re: Forum Notifications aren't working.

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That's not the only weird thing that's happening here today. (Not related to what @hopeandjoystudios just posted.)

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Re: Forum Notifications aren't working.

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Gee, didn't we go through that just 2 or 3 weeks ago???

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Re: Forum Notifications aren't working.

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I see nothing on my page.  Started yesterday for me too. 

 

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Rosie247
Conversation Maker

Re: Forum Notifications aren't working.

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I thought it was just me. Thanks for posting.

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NanaLetha
Inspiration Maker

Re: Forum Notifications aren't working.

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Me too - since yesterday.

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Re: Forum Notifications aren't working.

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Me too since yesterday. Don't know what it would be like to have just a normal day without an E issue. Good grief.

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Re: Forum Notifications aren't working.

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Me as well, since this afternoon.

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GielDesigns
Conversation Maker

Re: Forum Notifications aren't working.

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Same here -- blank notification page.  Forum email notices have stopped again too.

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FabioMcMustache
Conversation Maker

Re: Forum Notifications aren't working.

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Thank you for bringing this to our attention. We’re investigating the issue and will share an update once we have more information.

We appreciate your patience while we work to resolve this!

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OneEyeCatStudio
Conversation Maker

Re: Forum Notifications aren't working.

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Here we are providing free customer service for Etsy, and now we are expected to work with broken tools.

And no snacks.

 

I cannot work under these conditions.

 

 

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Re: Forum Notifications aren't working.

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Four hours after being made aware of the problem, still no fix.  It's after 7 pm here in NY, so maybe the tech team went home for the day?

I think we're expected to supply our own snacks during work hours.  I'm positive you can find a wide variety of snacks like chips and candy right here on Etsy.

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Re: Forum Notifications aren't working.

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This is really bad for us. We get views from these forums and I have signed up for blitzes that are not in my notifications.

Now I have to go back through all my teams and figure out what I signed up for.

This is not good. Affects sales big time.

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DollHeaven
Conversation Maker

Re: Forum Notifications aren't working.

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Last night when I checked the forums, I noticed I had no notification history at all.  I thought it was a temporary glitch but I still have no notifications or history this morning.  And yes, this happened before only a few weeks ago.  It is nice to know I am not alone, though.

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Re: Forum Notifications aren't working.

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@DollHeaven You are not alone. I first noticed this about 24 hours ago (midday in Australia)

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DollHeaven
Conversation Maker

Re: Forum Notifications aren't working.

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@CarpetCollectionAU And I see the @ notification isn't working either- so hopefully you will see this.

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Natalya1905
Community Maker

Re: Forum Notifications aren't working.

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A day later, still no notification updates. 

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