Forum Notifications aren't working.

[#1]

There are no posts on the forum notification screen. Lots of people are reporting the same.

[OneEyeCatStudio]

At least they are communicating. I appreciate that.

[leinweberstudio]

Etsy, can we get some action here on this???

[bradgoodell]

Still not working.  

[hopeandjoystudios]

Does it matter? Not that it should not be working, but what does a forum notification matter? Am I missing something?

[leinweberstudio]

Someone might be addressing you directly and you'd never know about w/o notifications, leaving the person wondering WTH is she ignoring me.

And it's a PITA effort to track down replies to any questions you might have asked.

Other than that, it's just the hits of dopamine when others like your posts  ; )

ETA, to anyone saying pffff, dopamine, and they don't care about the LIKES etc., it's not something that can be controlled. The brain registers it as a pleasurable sensation whether we want it to or not.

[hopeandjoystudios]

I guess if we realize it isn't working we don't get bummed about no reply.  But I get your points. Best if it works.

[ChicStatements]

I am on several teams and I seem to be the only one who can't see anything.  Is this a rolling blackout? LOL

[thatregina · Accepted solution]

Hi folks, we apologise for the frustration here. I'm sharing a link to the Khoros status update page for further reference: https://status.khoros.com/ They are aware of the issue and are working on a resolution.

[InMyField]

Thanks for posting - was wondering what was going on!

[GieseDeseiGns]

Yes, noticed yesterday evening, just came to check to see if just me, guess not.

[DesertChains]

“users are not receiving emails,”

How will this affect Star Seller status?

[Natalya1905]

@DesertChains Don't rely on emails. Check orders and messages in your browser (app is less reliable). I don't get any notifications today at all, including orders. 

[FancyTogs]

@DesertChains 

The forum is on a separate 3rd party server and software platform from the marketplace. It is unlikely that failures in forum notifications and emails for forum activity will be linked to shop notifications or Etsy's main marketplace messaging system.

Lawrence (Clare's other half)

[FussyGeekWares]

Mine stopped working a few days ago too.

[Natalya1905]

Started working again, then disappeared again... 

[LittleGemsJewells]

Mine's working now although no history since it disappeared yesterday.

[InMyField]

Working now, hopefully it's fixed!

[OneEyeCatStudio]

I'm getting pop ups from yesterday.

[leinweberstudio]

It'll take hours to catch up and reset.

So far all I see is stuff that happened yesterday, but not a single thing from today.

[CarpetCollectionAU]

@leinweberstudio I believe it will take time to deliver all of the Notifications. Mine are coming in sequentially and still loading yesterdays.

Problem is, these seem to be updating continually, as I am seeing ti Pop Up on Chrome, but the actual Meaasge of Like is just being added to the Thread and the Thread is not moving in the list. So it is hard to locate the last action.

[bradgoodell]

It was working, then it stopped working again.  For f's sake!  

[leinweberstudio]

It's the corporate way.

Make something difficult to use which will make people stop using it, and then when no one is using it any more they can say it's being discontinued because no one was using it.

Not saying this situation is quite as drastic as that, and hoping it isn't, but sadly we'll never know for sure, right?

Pretty sure though that the urgency level for fixing it is not set at HIGH.

[CarpetCollectionAU]

@bradgoodell My Notifications "appear" to be being sent (I can see the Chrome Pop Up) every 20 seconds for the past 2 hours, but the actual Notifications Page is "stuck" on yesterday

So I am not sure where all these "Notifications" are going?