Forced vacation mode - NO ANY INfO

[BlackTreeLab]

My shop is a star seller. It's been on Etsy for 10 years. It is on FORCED vacation mode too, already two days! I didn’t get any information from Etsy about the reason. I have no overdue orders and do not plan to have any, all work is going according to schedule.

I see a message that Etsy is checking my documents, but I have not uploaded any new documents.

I sincerely ask Etsy employees to contact me and let me know what needs to be done to restore the shop as soon as possible. This is a huge financial loss for my entire family!

[GenWoo · Accepted solution]

I'm afraid your post will be locked by Etsy very soon! They just did that to mine seconds after I posted.

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.