My Etsy seller app is not loading at all on my android smart phone (not iphone); dashboard, listings, messages etc. The pop-up advises me to contact Etsy support.

I've updated the app, uninstall & reinstalled, but no change. Anyone else having problems?

The desktop website is working fine so, rather than spend a long time trying to get hold of Etsy support, I'll continue on my laptop. for now.

RaySkene
Inspiration Seeker

Orders not loading -

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Orders not loading on apple platforms. Contact Etsy it says if this continues … still not loading 

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Re: Orders not loading -

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There have been issues mentioned by sellers using IOS for the paste few days. Are you able to access your dashboard via a browser? It might be the only option, until it is fixed

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NanaLetha
Inspiration Maker

Re: Orders not loading -

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@RaySkene  I'm using an iMac and my dashboard is loading just fine. 

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Re: Orders not loading -

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@RaySkene: "Orders not loading on apple platforms." Are you experiencing this using an Etsy app or using a mobile browser or desktop browser (which browser)?

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Re: Orders not loading -

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I also am unable to open the seller app on my samsung device. All of yesterday, and still today!

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ModKenneth
Community Specialist
Community Specialist

Re: ETSY seller app is not loading...

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Thank you for bringing this to our attention. We’re investigating the issue, and we’ll share an update as soon as we have more information. We appreciate your patience while we work to resolve this

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Re: ETSY seller app is not loading...

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Me too, very frustrating and I have an iPhone as well.

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Re: ETSY seller app is not loading...

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App will not load anything even after installing update that was posted yesterday. Logged me out of this shop yet kept another one signed in, but won’t load anything on any of them.

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Re: ETSY seller app is not loading...

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I’m having the same issue on my iPhone as well. I’ve not checked the laptop as of today. Help…..

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Re: ETSY seller app is not loading...

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8 hours ago ? WHAT ARE YOU DOING ABOUT IT ?

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MyBleuDoor
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Re: ETSY seller app is not loading...

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I'm having the same issue for the past two days.  

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Re: ETSY seller app is not loading...

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iPhone and iPad won’t load at all.

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styxriverart
Inspiration Seeker

Re: ETSY seller app is not loading...

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YES! I've reloaded the app and can't get in since yesterday

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Re: ETSY seller app is not loading...

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I having the same issue on my iPad and iPhone.

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fireandflint
Inspiration Seeker

Re: ETSY seller app is not loading...

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Mine also not loading .all day 

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BrookieSpeechie
Inspiration Seeker

Re: ETSY seller app is not loading...

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Any update? Still not working 

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SkysArtStore
Inspiration Seeker

Re: ETSY seller app is not loading...

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I’m having the same issue an I’m on iPhone 

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PinkiesPots3
Inspiration Seeker

Re: ETSY seller app is not loading...

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Me too and I have an IPhone. 

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PawsificPine
Inspiration Seeker

Re: ETSY seller app is not loading...

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My App just updated and now it won't open. I get the try again page!

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AssuitEmporium
Inspiration Seeker

Re: ETSY seller app is not loading...

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Came here to find this solution. Having the same problem IOS latest version 

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3DUMPLING
Inspiration Seeker

Re: ETSY seller app is not loading...

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Same here! Just started today 

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FabricFolly
Inspiration Seeker

Re: ETSY seller app is not loading...

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Deleted app on ipad, reinstalled and now working.  Funny I had no problem on iPhone.

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MariaTilyard
Inspiration Seeker

Re: ETSY seller app is not loading...

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Mine isn’t loading as well ! Since last night 

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Re: ETSY seller app is not loading...

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Same here still after a few days. Is there a solution yet? 

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GuidedbySpirit22
Inspiration Seeker

Re: ETSY seller app is not loading...

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I’m having the same issue. I have an iPhone.

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