ETSY PUT MY SHOP ON RANDOM VACATION MODE???? WHY??

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I woke up yesterday to see my Etsy Shop was been on a forced Vacation Mode with zero explanation, stating that they are verfying my Shop Information. What information? I have not recently edited any shop information, nor any business documents or settings. Bizarre.

This was done with no email from Etsy to explain why, no reply to my Service Request. Really?? This comes on the heels of having a delayed verication of my business information (it took months) and after only recently getting my shop back up up and running. 

Why is this happening??

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ModKenneth
Community Specialist
Community Specialist

Re: ETSY PUT MY SHOP ON RANDOM VACATION MODE???? WHY??

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Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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Re: ETSY PUT MY SHOP ON RANDOM VACATION MODE???? WHY??

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Exactly same issue. Started yesterday. Emailed them and no response. The tax information was verified half a year ago with no issues, but the banner about it popped up again.

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Re: ETSY PUT MY SHOP ON RANDOM VACATION MODE???? WHY??

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Reverification is required by law.  You should have received an email or a banner saying you need to submit your information.  Go to Finances - Legal & Tax Information to see if there is a banner there or the option to submit your details.  You also need to put your tax number in the Additional Tax Information section so Etsy can divulge your takings to the taxman.  

You should also see on this page whether your documents have been verified. 

 

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ModKenneth
Community Specialist
Community Specialist

Re: ETSY PUT MY SHOP ON RANDOM VACATION MODE???? WHY??

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Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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