I like so many others received the email stating I needed to update my information within 10 days or my account would be suspended. I immediately updated my information. At first it got rejected because of a dash that is on my business paperwork that apparently they didn't want on there. I fixed everything and got the "Good news your tax information has been verified", name verified, bank account verified, & the email stating all pauses has been lifted from your account yet I'm STILL locked in vacation mode since November 15th, 2024. I'm at my wits end & ready to give up on Etsy. I went from having my absolute best month of sales in October to not being able to sell at all. I opened help tickets & got the same generic email every time telling me to update my taxpayer information which was already done & verified (took screenshots & sent them was replies to the email). I read online that opening new help tickets moves you back to the bottom so I stopped opening new ones. The Good news your taxpayer information has been verified banner has disappeared from my dashboard but it still says verified next to my identification & bank account. Anyone have any ideas on what move to make next other then finding a different site to sell on? Oh I WAS also a star seller with 5 star reviews.
